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aloft Dulles Airport Hotel: Traveler Reviews

3.0 of 5
22390 Flagstaff Plaza, Ashburn, VA 20148
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aloft Dulles Airport Hotel
Ranked #5 of 5 hotels in Ashburn
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256 reviews from our community

Traveler rating
    77
    82
    44
    27
    26
See reviews for
Families
50
 
Couples
61
 
Solo
49
 
Business
71
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Washington DC
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
“Excellent aloft...”
4 of 5 stars Reviewed March 19, 2013

Out of all the alofts that I've stayed at, this one is excellent. Always a friendly hello at the front desk and fresh cold orange water. Room was excellent and I'm actually a big fan of Bliss spas so the amenities are a nice touch.

Bed was extremely comfortable, parking was quite ample and I didn't hear any noise.

Thank you aloft Dulles Airport.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Abernathy5 about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
April 4, 2013
We love you amazing feedback and will keep making sure that we will up to your expectations!

On behalf of the entire team at the Aloft Dulles North, I would like to thank you for staying at our hotel & for giving us such a great rating. I hope that your stay was delightful. We hope that you will return again when next business or leisure brings you to the Ashburn area. We value your business and promise that we will never take it for granted. If there is anything that we could have done to make your stay better, kindly let me know.
If I can assist with anything before or during your next visit, kindly give me a call.

Thank you

Sincerely,

Luis Kuglitsch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC area
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Convenient for park & fly”
5 of 5 stars Reviewed March 17, 2013

I stayed one night at the Aloft Dulles in February as I had a very early flight out of Dulles. I was gone for 13 days and staying at the Aloft the night before my flight. The free parking while I was away and airport shuttle benefits were more cost-effective and convenient than me trying to drive from home in the wee hours of the morning to the Dulles economy lot. The walls were a bit thin but the room was comfortable and the staff were very nice. A restaurant would have been nice, but since I left at 5am I probably would have missed breakfast anyway. I recommend Aloft for anyone flying early out of Dulles and will use them again!

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MRBWashingtonDCarea about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
April 4, 2013
Dear Guest

You are very important to us!
On behalf of the entire team at the Aloft Dulles North, I would like to thank you for staying at our hotel & for giving us such a great rating. I hope that your stay was delightful. We hope that you will return again when next business or leisure brings you to the Ashburn area. We value your business and promise that we will never take it for granted. If there is anything that we could have done to make your stay better, kindly let me know.
If I can assist with anything before or during your next visit, kindly give me a call.

Thank you

Sincerely,

Luis Kuglitsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okinawa-shi, Okinawa, Japan
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Modern”
5 of 5 stars Reviewed March 14, 2013

I have stayed at this hotel twice and I think I have found a new favorite chain of hotels. When you walk in, the lobby is filled with comfy chairs, chic pillows, a pool table, tv's, etc. The staff is beyond friendly and helpful and they really seem to enjoy their job...which is refreshing for a hotel. Everything is modern and up-to-date. I could not believe the low price for such a quality hotel. They are also pet friendly and do not charge extra for your furry friend to stay with you. It is conveniently located to the airport and they offer a free shuttle. I definitely recommend this hotel and plan on seeking out other locations when I travel. Thanks for the wonderful service Aloft!!!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Andrea R about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
March 17, 2013
I would like to " Thank you" for the wonderful feedback and also great recommendation! I am glad to hear that you really enjoyed the look and feel of our Aloft and that its your second visit back to us! We are excited to to know that you will be staying Aloft moving forward!

We hope to see you back soon!

Luis Kuglitsch
General Manager
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1 review
“Paper thin walls”
3 of 5 stars Reviewed March 9, 2013 via mobile

Great service, but the walls are so paper thin it's almost unreal. I could hear the whole conversation next to us! However, they guy at the front desk was super nice and was able to just move us to a different room.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Heather803 about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
March 17, 2013
We "Thank you" for your feedback and apologize for the noise that your encountered during your stay with us. I am happy to hear that my team took great care of you during your stay with us. We hope to see you again soon!

Thank you for staying Aloft!

Luis Kuglitsch
General Manager
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D.C.
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Decent - but better options are available”
3 of 5 stars Reviewed March 7, 2013

Stayed : Mar 1-3, 2013 - Friday to Sunday

The Good: Staff is friendly. Location is great for airport run in the early AM. Bar area was hopping on the weekend we were there with live music.

The So-So: As with all Aloft's the decor is modern and will either fit your tastes or won't. It is better than the Aloft in Overland Park, Kansas for sure. Movies are EXPENSIVE as others have mentioned.

The Bad: Air Conditioner/Heater in room 304 is L-O-U-D!! I guess we a re pretty light sleepers, but this thing kicks in with a huge THUD when it turns on. Very bad for a good night's sleep. I have had the same issue with the Overland Park Aloft, so I have to assume it is the type of AC/Heater they choose to install. Also, there are two gas stations right in front of the hotel with the normal door slam voice, etc. Also at 4am on Saturday, the trash truck came and picked up and DROPPED off the new dumpster. Nice! :-(

Better Options: Westin in Reston. It has all of the same amenities, PLUS has a restaurant (awesome but expensive), and is $99 v. $72 on the weekends. They have free parking and a free shuttle to the airport as well. About the same distance as the Aloft from the airport and you get all the Starwood benefits. If you can spare the difference in the room rate, TRUST ME, you are better off.

I have to give up on Aloft unless I have no other Starwood options. The overall value for the money is decent, but you can usually do MUCH better all around.

Room Tip: Get a room facing AWAY from the Gas Stations
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask jimmyray_19 about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis K, General Manager at aloft Dulles Airport Hotel, responded to this review
March 17, 2013
We appreciate your valuable feedback and for staying with us during your trip to the Dulles Market. I would like to take the time to simply apologize for the AC noise issue and will inform our engineering team on this matter. I am sorry to hear that that Aloft does not meet your needs, however if your ever return to the area, please reach out to me and I will make certain that you have a good nights rest!

Yours truly,

Luis Kuglitsch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about aloft Dulles Airport Hotel

Also Known As:
Aloft Ashburn
Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Ashburn
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
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