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aloft Dulles Airport Hotel: Traveler Reviews

3.0 of 5
22390 Flagstaff Plaza, Ashburn, VA 20148
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aloft Dulles Airport Hotel
Ranked #5 of 5 hotels in Ashburn
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256 reviews from our community

Traveler rating
    77
    82
    44
    27
    26
See reviews for
Families
50
 
Couples
61
 
Solo
49
 
Business
71
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Richmond, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“expected better”
2 of 5 stars Reviewed November 20, 2012

Good price but a lot of little annoyances. Walls throughout are all scraped up, indoor pool was really cold with lots of dirty towels lying around and ONE clean one. We did ask the front desk for more towels but they never appeared. The business center is open to the whole lobby for everyone to see what you're doing online... Had to ask for computer to be connected to the network, then I had to ask for and load more paper in the printer only to find it was out of toner. It also took 3 days to get feedback on my bathing suit that I left hanging in the shower to which no trace could be found. The TV kept cutting in and out as well. Will not return.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Cincana about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lkuglitsch, General Manager at aloft Dulles Airport Hotel, responded to this review
December 18, 2012
Thank you for taking the time to provide feedback on your recent visit to the Aloft Dulles. I am truly disappointed to hear about the difficulty you experienced during your visit with us. I have addressed your concerns with my team and we will be training the staff on better servicing our guests.

I apologize again for any inconvenience that this situation may have caused, and hope that you will allow us another opportunity to be of service again in the future.

Sincerely,
Luis Kuglitsch
General Manager, Aloft Dulles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Good stay”
4 of 5 stars Reviewed November 20, 2012

Stay was good and on par with other aloft. It's 8.5 miles from Dulles airport but it's a 30-min drive. I got a good deal on ParkSleepFly which let me leave my car there for the duration of the trip. My hotel night basically pays for itself because I'd need to pay the same amount for parking at Dulles otherwise.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pneriah about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lkuglitsch, General Manager at aloft Dulles Airport Hotel, responded to this review
December 18, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Luis Kuglitsch
General Manager, Aloft Dulles North
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delaware
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
22 helpful votes 22 helpful votes
“Nice, New, and perfect for a business trip”
5 of 5 stars Reviewed November 20, 2012

I admit I was impressed with the aloft hotel. You get used to the cookie cutter approach to business sytle hotels and this place is a breath of fresh air. Everything was nice - we did arrive late though and there was a wait for the 1 person on staff to check the people I was traveling with in, but I used the kiosk in the lobby which was self service and worked great. It's just a really different experince here. You walk in and there is a round reception desk and a kiosk for check in, questions, or purchases from the small store area. There also is a large bar/lounge area in the lobby. Everything is well decorated and has a very modern feel. The room was great. I had a king bed in a room with a desk and a large flat screen tv all they other usual things included but with a modern twist. The bathroom did stand out as extra special with a large steam shower with a glass door and a vanity with a bowl sink on it. The bathroom area was very cool and relaxing. There was plenty of parking. There was a pool I didn't use or check out. There probably was much more to offer but I was just there for one night and the lobby/lounge and room were really all I got to experience. The other good think is there is a gas station and mini mart right infront of the hotel so you can buy pretty much anything you need and it is within walking distance. It was also located close to major roads so we got there and left with ease. I would definitely stay here again.

Room Tip: The room with the king size bed was great.
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  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask perogiman about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lkuglitsch, General Manager at aloft Dulles Airport Hotel, responded to this review
December 18, 2012
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team.

Sincerely,
Luis Kuglitsch
General Manager, Aloft Dulles North
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Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Modern & clean”
4 of 5 stars Reviewed November 18, 2012

I was there for both business & pleasure. I had my dog with me, and they gave her a separate doggie gift basket & bed, which I thought was really nice. The location is about 10min from Dulles airport and walking distance to a gas station/convenience store. The room decor was very modern & sleek. I only didn't like how crowded/loud the bar would get at night. Since I had the dog we were stuck on the 1st floor near the bar, so I'd just recommend a room on another level and it's an excellent place to stay.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Christie P about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lkuglitsch, General Manager at aloft Dulles Airport Hotel, responded to this review
December 18, 2012
We appreciate your positive comments and great recommendation! Thank you! I am delighted that we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my Team.

Sincerely,
Luis Kuglitsch
General Manager, Aloft Dulles North
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Reasonably priced”
4 of 5 stars Reviewed November 12, 2012

I really enjoyed the stylish look. The rooms are small but comfortable. The staff is friendly and helpful . Antionne checked me in and he was very nice. Hubby and I drove in from Richmond for a weekend getaway. I liked the fact that it is not the hustle and bustle of DC but only a thirty minute drive from D.C. They also have an indoor pool and the exercise room is the best Ive seen out of all the plaaces we have stayed the equipment is up to date . The only thing I would change is the mattress not as much to my taste. (just OK). I would still stay again when i want to visit D.C.

Room Tip: The hotel is kind of isolated it is walking distance to a circle K gas station but thats about it. A...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MsBarnes1 about aloft Dulles Airport Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lkuglitsch, General Manager at aloft Dulles Airport Hotel, responded to this review
December 18, 2012
Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel. I will praise Antuane for the level of service provided to you. Please come back soon and see us.

Sincerely,
Luis Kuglitsch
General Manager, Aloft Dulles North
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Additional Information about aloft Dulles Airport Hotel

Also Known As:
Aloft Ashburn
Address: 22390 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Region: United States > Virginia > Loudoun County > Ashburn
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Ashburn
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Chic and comfortable, the Aloft Dulles Airport North offers complimentary airport shuttle service to/from Washington Dulles International Airport and is located near the Dulles Technology Corridor. ... more   less 
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aloft Dulles Airport Hotel
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