First. I have been a hilton member for more than ten years. Second, I have stayed on more than 75 Hilton properties all over the world. This was the worst.
The good... Staff is friendly. Location is fine. Breakfast was good.
The bad... Filthy. From the moment I walked in to the lobby there was a unwashed smell. Paint pealing in the lobby ceiling.
The carpet in my room was stained. The bed skirt was stained. The mattress had no pad; just the sheets.
The air conditioner could not be balanced. Either it was 64 degrees or 73 degrees.
Curtains torn at the top near the rod.
Stained ceiling in the entry hall.
Then there is the bathroom... Hair on the floor, stuck to the walls in the shower. Trash under the vanity. The shower had mold all along the grout, in the corners, and the smell of mildew was almost overpowering. The shower head was calc up and the pressure was poor. The pipe with the shower head coming out of the wall was loose. The door sill was not functioning and water runs out over the floor.
I made no complaints to the staff.
I expect a Hilton branded property to be a step above all others.
Recommend: no. Retuning: no
- Official Description (provided by the hotel):
- Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more less
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- Also Known As:
- Hilton Garden Inn Dulles North Hotel Ashburn
- Hilton Garden Inn Ashburn