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“Excellent as always” 5 of 5 stars
Review of Hilton Garden Inn Dulles North

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Hilton Garden Inn Dulles North
3.0 of 5 Hotel   |   22400 Flagstaff Plaza, Ashburn, VA 20148   |  
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Ranked #3 of 5 hotels in Ashburn
Baltimore, United States
1 review
“Excellent as always”
5 of 5 stars Reviewed November 22, 2013

A very plesant and satisfactory stay. The room is so clean, as clean as a brand new room. We like Hiltons because we know their "Satisfaction gurantted" is always true. They are better than the other hotel at the same calss we stayed recently.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 25, 2013
We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. I am glad my team took good care of you during your stay. Please come back and see us next time you are in the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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221 people have reviewed this hotel

Traveler rating
    105
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    26
    7
    12
See reviews for
55
38
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84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
Minneapolis, United States
1 review
4 of 5 stars Reviewed November 21, 2013

Had an issue at check-in. The agent behind the counter just lacked personality, showed no emotion and really did not make us feel welcomed. Overall the room was in great shape and the area was quiet. Breakfast was very good and they have a very nice group of people working in the restaurant at that time. We had an alright stay, but not our usual great stays we have become accustomed too with the Hilton chain of hotels.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 22, 2013
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and service to make improvements to the guest experience is very important to me. I hope that you will stay with us again when you come to Ashburn.
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Ohio, United States
1 review
5 of 5 stars Reviewed November 20, 2013

If you want clean, efficient and courteous staff the Dulles Garden Hilton is the place to stay. Checkin took 3 minutes and the rooms were clean and neat. We were very pleased with the experience. From the front desk to the restaurant the staff were very helpful.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 21, 2013
Thank you very much for choosing our Hilton Garden Inn for your wedding guests. I am very pleased my staff took good care of you and you enjoyed your stay. I look forward to seeing you again on your next visit.
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Atlanta, Georgia
Top Contributor
148 reviews 148 reviews
70 hotel reviews
Reviews in 93 cities Reviews in 93 cities
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed November 19, 2013

I really hate rating a hotel in favorite chain so poor. The hotel is under going a lobby facelift which has nothing to do with the poor rating. I booked a mini suite, I settled down to cruise the internet and watch a little TV. The couch and chair were so uncomfortable that I could only stand it for 10 minutes. Knowing that they were doing some remodeling, I called down and asked if they had some newer rooms - no they are only reprinting some of the furniture - you mean they are actually keep this stuff?? Does anyone actually try to sit on the furniture they buy before making the decision? The bed had the poorly functioning air mattress. I came back from dinner, looking forward to new cookies that Garden Inns are now offering - no cookies, they stopped serving them a month ago. Should have stayed at the ALoft next door

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 20, 2013
Thank you for staying with us at our hotel. We appreciate your candid review of our property. New perspectives about our hotel and our guestroom appearance help us make improvements to our guest experience on an ongoing basis. We are very sorry for the inconveniences you encountered and we thank you for your honest feedback. Please share any additional comments or suggestions with us any time.
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Washington DC, District of Columbia
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed November 18, 2013

Pleasantly surprised with this hotel. It is located relatively close to Washington Dulles airport (IAD)s. Rooms are clean and spacious. Staff is friendly and efficient. Very quiet with fast internet access. I recommend it for business trips. There is a small restaurant on premises but I did not try it. Needs to have a car or taxi to get around.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 19, 2013
We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. I am glad my team took good care of you during your stay. Please come back and see us next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 14, 2013

Good value hotel well kept and friendly staff but a little far from airport and could be uncomfortable in winter time if you plan on using the free shuttle bus which even if dispatched immediately takes approximately 20 minutes to cover the distance between hotel and airport.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 15, 2013
Thank you very much for choosing our Hilton Garden Inn for your stay in Ashburn. I am very pleased you chose to stayed with us. I look forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
TALLAHASSEE, United States
1 review
4 of 5 stars Reviewed November 14, 2013

The hotel is clean, convenient and has an excellent staff. the resturant and bar areas are nice. The pool is clean and well supplied with amenities plus the work-out room will fit your needs. The rooms are well appointed and very comfortable beds. internet/wifi service is free to guests plus there is an small office with computer access if you need it. There is a small area with various snacks and personal items available at reasonable prices.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 15, 2013
Thank you very much for choosing our Hilton Garden Inn for your wedding guests. I am very pleased my staff took good care of you and you enjoyed your stay. I look forward to seeing you again on your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Dulles North

Address: 22400 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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