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“good hotel, nice and clean” 4 of 5 stars
Review of Hilton Garden Inn Dulles North

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Hilton Garden Inn Dulles North
3.0 of 5 Hotel   |   22400 Flagstaff Plaza, Ashburn, VA 20148   |  
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Ranked #3 of 5 hotels in Ashburn
Ottawa, Canada
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“good hotel, nice and clean”
4 of 5 stars Reviewed May 24, 2013

I was there with a tour bus, very helpful staff, there is a 24h gaz station beside with little market inside for quick food, very close from hwy, easy access. Good place to stay with the family, very close from the UDVAR-Hazy national air and space museum!!! Pool was very small but at least they have a jacuzzi tub. About 30 minutes away from Washington DC.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 26, 2013
We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. I am glad my team took good care of you during your stay. I look forward to seeing you again.
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226 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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English first
New York, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 12, 2013

I recommend The Hilton Garden Inn at Dulles. It is a great place to stay for business or pleasure, for families, couples or single. Food and rooms were very high quality. The pool and workout room were far enough off the lobby but close enough to the elevator. Well done.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 14, 2013
Thank you for taking the time to share your stay! We always enjoy hearing back from our guests, it gives us a chance to see how we are performing. I am glad my team took good care of you during your stay. I look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
1 review
2 of 5 stars Reviewed May 12, 2013

My significant other and I arrived quite late (2AM) due to a delayed flight, but had a reservation. The front desk staff was less than helpful and honestly seemed annoyed that we were disturbing him. He informed us that he only had one room left- smoking, regardless of our reservation stating non-smoking. We asked for compensation for this and although he stated he was a manager, he indicated he could not help us with this and that we'd have to wait until morning to speak with the general manager. My significant other and I had a horrible night sleep as both of us are sensitive to cigarette smoke- the odor in the room was incredibly strong. We did speak with the general manager the next day and she offered us full compensation for the night. We definitely appreciated this and would consider staying at a Hilton Garden Inn again (we have had great experiences with their hotel chain in the past).

  • Stayed May 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 11, 2013

Staff and check-in was amazing. Our room was clean, spacious, and beautiful. Fitness Center was excellent. Business Center was perfect. Pool & Hot Tub was soo cold, and there was a dirty bandaid beside the hot tub. Other then that, everything was spectacular.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 14, 2013
Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable. I will check the temperatures on the pool and spa. I look forward to seeing you again.
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Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2013

As we opted to get off our cruise to Bermuda out of Baltimore (the cruise ship was never going to get to Bermuda, only southern Chesapeake Bay due to Sandy), we were able to stay at this haven. Checked in around 9:00 pm and could not have bumped into a more compassionate desk clerk. She had dark hair, was making gift bags and voluntarily offered us a suite for the price we paid for a regular king size room. Meticulously clean. Great breakfast, too.

Room Tip: Choose a higher floor.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 7, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. Hopefully your next cruise will go smoothly.
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Chesapeake, United States
1 review
5 of 5 stars Reviewed May 1, 2013

While this hotel is a little of the beaten path, it is a great place for a quiet weekend. The hotel is outstanding with an extremely friendly staff. Restaurant offers a limited but very good menu. Recommend an omelet of your choice for breakfast. They are all great :)

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 14, 2013
Thank you so much for taking the time to share your stay. I am pleased to hear our staff was able to take care of you and that your room was clean and comfortable. I am glad you enjoyed our cooked-to-order breakfast. I look forward to seeing you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 29, 2013

The hotel check-n lady was very competent and complementary airport shuttle service was prompt. The hotel is close to the freeway in somewhat rural surrounding but there is a well-stocked 7-11 in front of the hotel. If you have to go to Washington, the only Metro option is to take the Hotel shuttle to the Dulles Airport and take bus 5A to Roslyn or L'Enfant plaza. Metro Bus 5A only accepts exact cash and the fare is $6 (April 2013).

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 3, 2013
Thank you... we appreciate your positive comments and great recommendation! I glad we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Garden Inn Dulles North

Address: 22400 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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