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“Amazing staff, clean beautiful rooms, disgusting pool & hot tub!” 4 of 5 stars
Review of Hilton Garden Inn Dulles North

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Hilton Garden Inn Dulles North
3.0 of 5 Hotel   |   22400 Flagstaff Plaza, Ashburn, VA 20148   |  
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Ranked #3 of 5 hotels in Ashburn
Beverly, United States
1 review
2 helpful votes 2 helpful votes
“Amazing staff, clean beautiful rooms, disgusting pool & hot tub!”
4 of 5 stars Reviewed May 11, 2013

Staff and check-in was amazing. Our room was clean, spacious, and beautiful. Fitness Center was excellent. Business Center was perfect. Pool & Hot Tub was soo cold, and there was a dirty bandaid beside the hot tub. Other then that, everything was spectacular.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 14, 2013
Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable. I will check the temperatures on the pool and spa. I look forward to seeing you again.
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239 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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English first
Cleveland, Ohio
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 6, 2013

As we opted to get off our cruise to Bermuda out of Baltimore (the cruise ship was never going to get to Bermuda, only southern Chesapeake Bay due to Sandy), we were able to stay at this haven. Checked in around 9:00 pm and could not have bumped into a more compassionate desk clerk. She had dark hair, was making gift bags and voluntarily offered us a suite for the price we paid for a regular king size room. Meticulously clean. Great breakfast, too.

Room Tip: Choose a higher floor.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 7, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. Hopefully your next cruise will go smoothly.
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Chesapeake, United States
1 review
5 of 5 stars Reviewed May 1, 2013

While this hotel is a little of the beaten path, it is a great place for a quiet weekend. The hotel is outstanding with an extremely friendly staff. Restaurant offers a limited but very good menu. Recommend an omelet of your choice for breakfast. They are all great :)

  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 14, 2013
Thank you so much for taking the time to share your stay. I am pleased to hear our staff was able to take care of you and that your room was clean and comfortable. I am glad you enjoyed our cooked-to-order breakfast. I look forward to seeing you again on your next visit.
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A TripAdvisor Member
4 of 5 stars Reviewed April 29, 2013

The hotel check-n lady was very competent and complementary airport shuttle service was prompt. The hotel is close to the freeway in somewhat rural surrounding but there is a well-stocked 7-11 in front of the hotel. If you have to go to Washington, the only Metro option is to take the Hotel shuttle to the Dulles Airport and take bus 5A to Roslyn or L'Enfant plaza. Metro Bus 5A only accepts exact cash and the fare is $6 (April 2013).

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, May 3, 2013
Thank you... we appreciate your positive comments and great recommendation! I glad we were able to meet your expectations on the level of service and accommodations. I will certainly share your feedback with my team.
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Ashburn, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 29, 2013

The only negative was check-in was entirely too long. Other than that, my experience was fine. The rooms were clean and appropriately appointed. There was a nice selection for breakfast. I would stay here again.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, April 30, 2013
Thank you for taking the time to review our property! I am glad to hear your stay was enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johnson City, United States
1 review
4 of 5 stars Reviewed April 28, 2013

Not bad. Prices are reasonable. Breakfast however is not included. Bar Prices are a little high. The room was nice. All updated furniture and flat screen tv. The shower was very nice and bathroom was clean.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, April 30, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
pasadena, United States
1 review
3 of 5 stars Reviewed April 24, 2013

having booked the romance package i was expecting it in the room or to be brought up shortly after arrival. the front desk acted surprised when i pointed out that i would like it when i did. being booked on the same floor as a school outing with a bunch of children didn't seem very romantic at 630am when they were woken up by loud knocks on the door.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, April 26, 2013
Thank you for sharing your recent experience with us. We deliver our romance package amentities after you check in the hotel so the items do not set in the room too long to keep them fresh. We did have a tour group leaving early to visit Washington DC and I am very sorry they were a little noisy leaving in the morning. I have not spoken to you about this situation and would like you to contact me personally so we can resolve this to your satisfisfaction.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dulles North

Address: 22400 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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