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“Suitable for Visiting Family; Nowhere Near Downtown” 4 of 5 stars
Review of Hilton Garden Inn Dulles North

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Hilton Garden Inn Dulles North
3.0 of 5 Hotel   |   22400 Flagstaff Plaza, Ashburn, VA 20148   |  
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Ranked #4 of 5 Hotels in Ashburn
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GreenLeadersGold level
Dayton, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Suitable for Visiting Family; Nowhere Near Downtown”
4 of 5 stars Reviewed January 3, 2013

The good news is, the Transit Authority is building a Metro stop about a block away from this hotel. The bad news is that it is not built yet so you feel like you are in the middle of nowhere, which, in my opinion, you are. Driving around at night, the streets are not well marked at all. One wonders if Virginia DOT is too busy to put reflective signs up at all, (this far from the Downtown-Mall area) and since public lighting is few and far between, I would not recommend trying to find this place at night. Also, if you miss the turn from the highway, you might end up on the Toll Road, which will cost you $4 (and credit card ONLY) plus several miles of driving in darkness until you can turn yourself around in the right direction to take another shot at it.

None of this is the hotel's fault, but good to know if you are driving through. The hotel is very comfortable and clean. Rooms were in great shape and staff was courteous. We opted for a two double bed room on the fifth floor; no issues with sound from nearby Dulles. We saw the inside of the junior suite and I don't think I have seen a hotel room that was so tiny and tight. Definitely not a luxurious upgrade -- opt for two doubles if you have the choice.

We have stayed at Sterling or Asburn hotels for several Thanksgiving visits to family now, and have taken the kids into town several different ways. I've also been to DC enough times on business to recommend that if you are staying this far out from the Capitol, and you still want to take the kids in to sightsee, (and avoid the hassle of parking and crazy traffic) I would ask the desk to recommend a decent car service to pick you up by 9 am. It's a bit pricey (around $60?) one way, but I found by the time we drove from hotel to metro station, paid to park, bought tickets, and took the metro in, we lost a significant amount of daytime to tour. Plus it was a hike to whatever monument we wished to see. (And four people traveling by metro cost us about $40 when all costs were rolled in.) The best part was --our driver dropped us right in front of the museum we wanted to see and offered to pick us up at the end of the day (which he did.) That experience made the day downtown much more enjoyable for all of us.

The hotel has a restaurant, which we only used for breakfast (which was not free). I suspect in a few years that area will be hoppin' with more competition for your breakfast dollar, so it would be great if breakfast was free. All in all a decent place.

Room Tip: Fourth or fifth floor.
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  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, January 15, 2013
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel.
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308 reviews from our community

Traveler rating
    153
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    33
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed December 30, 2012

Really appreciated the shuttle transport to the airport. All staff encountered there were very pleasant, helpful and efficient. Would stay again if I revisit the area. Good selection of nearby restaurants - easy to get to.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, January 10, 2013
We appreciate your positive comments and great recommendation! I will share your review with my team. We look forward to seeing you soon!
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Baltimore, Maryland
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 31 cities Reviews in 31 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed December 18, 2012

We used this hotel for the first time last week to visit family nearby and we plan on using it quite a bit now to enjoy a quiet night and travel home the next day. The lobby is inviting and the check in very fast. We were given a bag with water and snacks...can't remember the last time a hotel did that. We had a very quiet and clean suite on the fifth floor with a view to watch planes flying to the airport nearby. We loved the extra room that the suite gave us and also the fact that the bedroom is much farther away from the door. There is an inner lining of the curtain to close it...maybe the previous reviewer didn't notice that. My only complaint was that we wanted to lower the room temperature below 68 and couldn't. We had someone from the hotel check it out and she said that 68 was the lowest we could put it. Once the sun set we were OK with that setting, but on check-in, with the curtains open, the room must have been in the 80's!

Room Tip: Pay just a small amount more and enjoy a suite!
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, December 21, 2012
You can always count on us! Thank you for your positive review. I am glad to hear that my Team has made your stay memorable. We appreciate your loyalty and we look forward to your next visit soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 16, 2012

The hotel has no bells ... very standard.
Room was big, but not fancy. My only issue was that my curtains would not close shut.
The breakfast package is worth the upgrade, but again not a fancy breakfast, but good. If you want to stay more than one night, pick somewhere else. No late night dinning or 24 hour dinning options close to this hotel.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, December 18, 2012
Thank you for taking the time to post this review about our hotel. We appreciate your business and look forward to the chance to serve you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holmdel, New Jersey
1 review
5 of 5 stars Reviewed December 5, 2012

I come here for business quite a bit and find the experience great. The staff is extremely friendly and solicitous. Their restaurant is way above average - I don't ever bother going out to eat. It is very close to Dulles airport and also convenient to major highways.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, December 7, 2012
We appreciate your positive comments and great recommendation! I will share your review with my team. We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hants, Uk
Top Contributor
95 reviews 95 reviews
33 hotel reviews
Reviews in 36 cities Reviews in 36 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed December 4, 2012

Stayed here the one night, passing through Dulles on business. A very well presented hotel, somewhat isolated from any distractions of any nearby town centre which certainly meant it was quiet.
The room was well presented with full facilities including a microwave in the room as well as a fridge, everything spotlessly clean and tidy.
The quality and service of the food was excellent, with very prompt attention of the staff who were unfailingly polite and attentive to all guests.
It is certainly somewhere that I would return to and would recommend as a first choice if in the area for business or pleasure.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, December 7, 2012
Thank you for your wonderful feedback! Please come back and visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burke, Virginia
Contributor
15 reviews 15 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 30, 2012

Stayed here recently when we went to a party in Leesburg.

The hotel lobby is nice with chairs/couches and a fireplace. Coffee available throughout the day and cookies at night. All of the staff we encountered including the front desk, the cleaning staff, maintenance staff were all very friendly, helpful and professional.

The room was very clean and a decent size and a very good value at $77 (AAA rate). A comfortable bed and nice furnishings in the room. We liked having a microwave to heat up some food for our daughter. I had to do some work while we were there and the wifi throughout the hotel was very good.

We went to the nearby Harris Teeter and got some food and ate outside on the patio. That was nice. The dining room inside was large. We did not eat any food in the dining room/lobby but others said the buffet was good.

There is a decent exercise room and a small pool and hot tub. Both the hot tub and pool could use warmer water but were clean.

Nice location off of the Toll Road and Loudon County parkway. Close to the airport and Leesburg.

Room Tip: Ice machine was in a closed area and elevators are in a side hall so this helps keep noise to a mini...
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, December 2, 2012
You can always count on us! Thank you for your positive review. I am glad to hear that my Team has made your stay memorable. We appreciate your loyalty and we look forward to your next visit soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Dulles North

Address: 22400 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Ashburn
#3 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Number of rooms: 135
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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