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“Great customer service” 5 of 5 stars
Review of Hilton Garden Inn Dulles North

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Hilton Garden Inn Dulles North
3.0 of 5 Hotel   |   22400 Flagstaff Plaza, Ashburn, VA 20148   |  
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Ranked #4 of 5 Hotels in Ashburn
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great customer service”
5 of 5 stars Reviewed November 18, 2012

Great hotel. Rooms are big, quiet, comfortable & clean. The beds are adjustable to your level of comfort. Location is great. Near the airport, main highway, mall & outlets. movie theatre 2 miles away.Check-in & check-out are super easy. Room service is good. The breakfast buffet is fantastic! Made to order omelets & waffles, fruit ,bagels,oatmeal,yogurt,bacon,sausage,scrambled eggs, home fries, cereal,coffee, variety of juices, milk and more.
Definitely recommend.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 27, 2012
You can always count on us! Thank you for your positive review. I am glad to hear that my Team has made your stay memorable. We appreciate your loyalty and we look forward to your next visit soon.

Sincerely,
sherri Cooper, CHA
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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327 reviews from our community

Traveler rating
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    36
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Florida
Level Contributor
78 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed November 2, 2012

Only a few miles from Dulles makes this a good choice for overnights. Offers shuttle service. The downside is there really is no restaurants close by if you don't have transportation. Hotel has a restaurant and bar but who really wants to eat at a hotel?

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, November 8, 2012
Thank you so much for taking time out to write to us. This really means a lot to me as well as my staff. We are exultant that you really like our hotel. Please come back soon and see us.

Sincerely,
Sherri Cooper
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 24, 2012

I've been working in Asburn, VA for 2 months now and I wish I had stayed here the entire time. The hotel is much better than the Courtyard that should be comparable, but it's not. Great service. Nice comfy rooms.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, October 29, 2012
You can always count on us! Thank you for your positive review. I am glad to hear that my Team has made your stay memorable. We appreciate your loyalty and we look forward to your next visit soon.

Sincerely,
Sherri Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pune, India
2 reviews
5 of 5 stars Reviewed October 13, 2012

While the place is a somewhat removed from civilization, the ambiance and the most courteous and helpful staff make up for any reservations that an individual may have. That said, shopping and restaurants are within a couple of miles of the place...so there is nothing to really worry about. The rooms and maintenance definitely reflect the Hilton quality and this place in particular is better than a few other HGI properties that I have stayed in VA, CA and MA. I have thoroughly enjoyed my stay here and have been a repeat customer. Top class value for money if you booked thru Expedia special deals.

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, October 19, 2012
Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.

Sincerely,
Sherri Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Appleton, Wisconsin
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed September 30, 2012

It's always nice when the hotel lives up to it's name. We choose this one we knew what we would get. The entire staff was friendly and helpful. The breakfast buffet was a little dry by the end of the breakfast time but staff made me a fresh omelet. It was nice to have a free coffee bar for early mornings.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, October 10, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Sherri Cooper
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburn, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 25, 2012

I have booked a room for the guest who visited us for a family event. We got a great deal ~$80 per night without breakfast. Place is very convenient and well maintained.

Do not take the Toll road (Dulles Green way) to this hotel.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, October 2, 2012
Thank you for taking the time to write and share your recent experience with us. It is always nice to hear such wonderful comments about our team and the hotel. I will make sure to share this with my team members.

Sincerely,
Sherri Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington, DC
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

We stayed here as a night away while we hit some wineries near Leesburg. The hotel was in great shape, the staff was very friendly and it was only about 10 minutes from Leesburg. There aren't any food options in walking distance besides the hotel restaurant, but lots of choices within a 5-10 minute drive. Would stay here again.

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sherri C, General Manager at Hilton Garden Inn Dulles North, responded to this review, October 2, 2012
Thank you for your wonderful feedback! Please come back and visit us again. We appreciate your business.

Sincerely,
Sherri Cooper
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Hilton Garden Inn Dulles North

Address: 22400 Flagstaff Plaza, Ashburn, VA 20148
Phone Number:
Location: United States > Virginia > Loudoun County > Ashburn
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Ashburn
#3 Business Hotel in Ashburn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Dulles North 3*
Number of rooms: 135
Official Description (provided by the hotel):
Looking for the ideal spot for the most important day in your life. The Hilton Garden Inn Dulles North offers a quaint setting with a professional staff waiting to make your dreams come true. The hotel has ample meeting space and catering facilities to create the atmosphere you desire. The Hilton Garden Inn Dulles North is flexible and determined to make your day special. 16 Suites are available in this 135-room hotel. ... more   less 
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Also Known As:
Hilton Garden Inn Dulles North Hotel Ashburn
Hilton Garden Inn Ashburn

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