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“Very comfortable room.... very reasonable price.....” 4 of 5 stars
Review of Sheraton Pentagon City Hotel

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Sheraton Pentagon City Hotel
3.5 of 5 Hotel   |   900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)   |  
Hotel amenities
Ranked #33 of 48 Hotels in Arlington
GreenLeadersSilver level
Chesapeake, Virginia
Level Contributor
173 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Very comfortable room.... very reasonable price.....”
4 of 5 stars Reviewed September 22, 2013

After we got over the fact that Pentagon City location did NOT mean that we were AT the Pentagon City mall... we had a very nice stay. The staff was excellent and the room was comfortable and large. Shuttle service was provided to the metro station every half hour.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ginny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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998 reviews from our community

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Washington DC, District of Columbia
Level Contributor
65 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed September 19, 2013

I stayed here for 7 nights, and have only great things to say.

I arrived at 10 pm, and a bellman found me parked outside, and helped me bring in all my stuff. Eddie, who was at the front desk, could have been working at a 5-star hotel in Dubai. He had me checked in and on my way in a minute, and was extremely accommodating.

The room was big, the bed was big and nice, and the gym was decent. I used the shuttle every day, and it ran on time.

Despite the out of the way location, I'd stay here again in a heartbeat. Eddie and the rest of the staff made me feel like royalty.

One negative experience - the hot water wasn't working. They were quick to show me to another room to shower in while they fixed it, though.

Room Tip: If you spring for the club room, the breakfast is great - eggs, greek yogurt, bagels, meats and chee...
See more room tips
Green Features: I got 3000 SPG points for declining housekeeping for 6 days.
  • Stayed August 2013, traveled solo
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank clcohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida, United States
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 18, 2013

The Sheraton Pentagon has to have the best pillows!! I stayed at this hotel for two nights on business. I experienced excellent customer service and fabulous room service. The room service fees where very expensive. I found out the first night after ordering. I often order room service after business meetings so I am accustom to the delivery charges...these where over the top! So, the next night I went downstairs to pick up my food....which was fabulous! I enjoyed the variety and selections. The room was nice and clean...the bathroom could stand some updating but nothing that would stop me from visiting again and I am a very picky business traveler!!!

Room Tip: its best to pick up the food from the restaurant and take it to the room vs. having it delivered. I...
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Monique A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed September 17, 2013

The first time was great. The second time they put me in the tower, which is across the driveway from the hotel.

Don't stay in the tower.

It is the weirdest layout ever. I was in the basement. Two floors down from the entrance. And you cannot take the elevator down. They have this lift type of contraption that you can use but it was not working then I was there.

Now for the irritating thing in the room. This bit of room design just baffles me. The lamp on the nightstand only turns on when the light switch by the door is on. But if you turn the light off the light in the hall stays on. And if you turn the switch off not only does the light go out but the clock goes out. And the lamp has plugs built in to charge your electronics - so they will not charge.

As I mentioned, I have stayed here before. Make sure you ask for a room that is not in the tower.

Extra fees - If you join the Sheraton rewards program the internet if free and parking is $10 a day rather than $22. Join while you are checking in and they will waive all the parking.

Dama's is a hole in the wall Ethiopian food restaurant. It is across the street and is amazing

Room Tip: Ask for a high floor
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  • Stayed September 2013, traveled solo
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MicInLasVegas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mebane, North Carolina
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 16, 2013

We had an odd # room which means no awesome view of DC. Make sure you get an even #. We had to pay for parking ($10) and internet access ($12)!! Ugh! However, it lives up to the Sheraton name: classy, sleek, clean. The desk personnel were great, even let us check out late (2 PM) without a charge. Room was so nice, bed so comfy it was hard to get up! No fridge, no microwave, but still very, very nice and quiet. Ten minutes from Nationals Park! Near the Air Force Memorial (the cool 3 spires) and up the hill from the Pentagon. Just GREAT!

Room Tip: Even number rooms mean views of DC...but obviously try for a high floor
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  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Katrina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vail, Colorado
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed September 16, 2013 via mobile

We enjoyed 4 nights here. The room was great but I did miss having a frig for my grandsons milk but we made do with room service which was good and also quick. If I was traveling with kids I would stay some where with a frig though. The view was amazing and worth paying extra for. The pool was on the top floor and there was a nice outdoor patio. The beds were comfy and the room was quiet. The tv channels were limited and there was no Disney or kids channels. The shuttle to the metro was a plus and the metro itself is great. I might try to find a hotel nearer a metro station next time though as it does add quite a bit of time waiting for the shuttle.

Stayed September 2013, traveled with family
Helpful?
Thank DTen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paradise Valley, AZ
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed September 16, 2013

Such a nice place, the had a shuttle to the metro and a shuttle to Reagan airport which was a big deal to me. The bed was super comfortable, the place was quiet other than when they were working on the elevators, Was lazy one morning and ordered breakfast, I got the eggs benedict with grapefruit juice and it was AMAZING, I'll add pictures. I had a room on the 9th floor facing the Pentagon. It was soo neat being able to look out the window and see it and Arlington, pictures to come. The water was hot and the pressure was good. I think it's crap for ANY hotel to not provide free wifi but there it is, I wasn't a fan of the lack of outlets by the bed not the end of the world though. I didn't go to the rooftop pool. I walked through the gym it seemed clean. The whole place and all the staff = amazing. Especially Evelyn! I had some interesting requests and she made me feel like she REALLY cared about what happened to me. Evelyn at the front desk MADE my trip. Thank you!!!!

Room Tip: away from the elevator and facing the Pentagon
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  • Stayed September 2013, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank AZactiveobserver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Sheraton Pentagon City Hotel

Address: 900 S Orme St, Arlington, VA 22204 (Formerly Sheraton National Hotel)
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Arlington
#21 Romantic Hotel in Arlington
#29 Business Hotel in Arlington
Price Range (Based on Average Rates):
Hotel Class:3.5 star — Sheraton Pentagon City Hotel 3.5*
Number of rooms: 415
Official Description (provided by the hotel):
Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more   less 
Reservation Options:
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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