As you can guess by the title, the food in my opinion is a big concern. For a hotel this size, it has only one restaurant and it is very pricey. We were with a Veterans group for a reunion, and this was the basic opinion of most of the people. Because of the actual location of the hotel, there aren't any other restaurants within walking distance, which(in my opinion) is the way most people choose to get around when visiting a city. You can't just call a cab and ask to be driven to the closest restaurant! On a good note, the hotel is clean, the rooms are spacious and comfortable and the views from the banquet rooms are simply amazing. In general, the staff was very helpful. We did however have a few concerns involving housekeeping. On one of the days the staff was cleaning the room, my husband had to return to it to retrieve something. When he got to the room, he found the door had been propped open and the maid was in a completely different room. When he saw this he questioned her and was told that she did that because she had not yet vaccummed. How easy would it have been for ANY guest to simply walk into our room and take a cell phone, a laptop or anything else they wanted. Also, when the room was cleaned on Saturday, there were no hand towels or a bath mat left. I called to get them sent up. When we checked out on Sunday, they still had not arrived.
Also, on a good note, the shuttle service to the Metro stop and the airport is a great help, except they could use bigger buses.
We had an odd number room which offered no view at all of Washington DC points of interest. Guess th...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for sharing your experience with us during your recent stay with your Veterans group. It was certainly an honor to host your event (as we host many military events being so close to the Pentagon) as we are so proud of all of the Veterans who have serve our country.
We have just hired a new Executive Chef and once he gets settled into his position, we will be changing the concept of our restaurnat with a complete new menu and directional change of our cuisine that we feel will better serve our Guests. We hope to have this completed by the summer season.
Although there are not any restaurants in our very immediate area, our shuttle leaves every half an hour to Pentagon Row (located next to the Pentagon Mall) which has about 20 different restaurants and bars that many of our Guests take advantage of since it is only a two minute ride from the hotel.
Again, thank you for staying with us but most of all, thank you for your service to our country.
Best regards, Rob
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.