As you can guess by the title, the food in my opinion is a big concern. For a hotel this size, it has only one restaurant and it is very pricey. We were with a Veterans group for a reunion, and this was the basic opinion of most of the people. Because of the actual location of the hotel, there aren't any other restaurants within walking distance, which(in my opinion) is the way most people choose to get around when visiting a city. You can't just call a cab and ask to be driven to the closest restaurant! On a good note, the hotel is clean, the rooms are spacious and comfortable and the views from the banquet rooms are simply amazing. In general, the staff was very helpful. We did however have a few concerns involving housekeeping. On one of the days the staff was cleaning the room, my husband had to return to it to retrieve something. When he got to the room, he found the door had been propped open and the maid was in a completely different room. When he saw this he questioned her and was told that she did that because she had not yet vaccummed. How easy would it have been for ANY guest to simply walk into our room and take a cell phone, a laptop or anything else they wanted. Also, when the room was cleaned on Saturday, there were no hand towels or a bath mat left. I called to get them sent up. When we checked out on Sunday, they still had not arrived.
Also, on a good note, the shuttle service to the Metro stop and the airport is a great help, except they could use bigger buses.
- Official Description (provided by the hotel):
- Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more less
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- Also Known As:
- Sheraton Arlington
- Arlington Sheraton