I stayed here for a work related event and would never again. Service is poor all over: had to call multiple times to get details worked out correctly prior to arrival, failed to enter payment info from work which caused me to have to pay, front desk does not answer phone so setting a wake up call takes multiple calls, restaurant service bad and hot food lukewarm which is unsafe, lukewarm shower water everyday during stay, loud banging through roof of people in gym above --- nothing nearby.
Only pluses if you have no other choice is view of city from higher floors and free shuttle to nice mall (and real food options) every half hour though often late and space iffy. Rooms are a nice size.
This is really a hotel to skip, everyone I was with had at least one bad experience including walking in to dirty room at check-in. One evening a lady arrived and her reservation was all messed up by hotel, she just sat in lobby as everyone from her work had gone home and she did not have money to pay and no one local to call. Hotel staff attitude was 'oh well'.
- Official Description (provided by the hotel):
- Enjoy familiar comforts and a warm welcome at the Sheraton National Hotel. With the Reagan National Airport, Metro Rail Station, downtown Washington D.C., and the Pentagon all just minutes away. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Arlington
- Arlington Sheraton