This was my first visit to Crystal City and staying at the Sheraton.Kudos to all the staff who work here, especially Ariel, Ravjit and one of the male bar/lounge attendants(don't recall his name but was working evening March 18 and March 20th). They were very nice, attentive and made a point to speak and ensure your visit was going well. Ravjit remembered me from the previous day and we had a nice chat. You can tell he enjoys what he is doing. Rooms were nice, pillows not so much ( soft and went flat quickly) but other than that accomodation were good. Very easy access to the Metro with Metro staff very knowledagble/helpful as first experience attempting to navigate the Metro ( which is very easy!).
Ate at the bar/lounge twice since restaurant wasn't open in the evening and the food was very good and reasonably priced. Would defintely stay again and look forward to coming back after the renovation and re-opening.