My stay at this Sheraton was amazing. I drove in PA was a little thrown off and in a bad mood because of the drive, and the fact that there was a major detour with no signage which made my drive longer. My attitude changed as soon as I met Ranjit at the front desk of the Sheraton. He literally answered every single question I had before I could even ask. I think he provided the best service I have ever experienced at any hotel. I had almost forgot to ask about an extended late check out. I was in town for an interview and needed to come back to change and log into work. He was gracious enough to extend my stay to 4:00pm. This was such a blessing because I've stayed places were checking out at even 12:00 seemed like a major issue. The great part was that he asked before I even had to. He gave me some great words of encouragement. He even went so far as to provide a complimentary breakfast buffet. The room was clean and comfortable. The only negative was the heat vent was a little noisy. Aside from that everything about the hotel and the staff was amazing. They definitely have their customer service down. They were very welcoming and if I ever have to stay in the area again this is where I will be staying.