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“Good Clean Hotel” 4 of 5 stars
Review of The Westin Crystal City

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The Westin Crystal City
4.0 of 5 Hotel   |   1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)   |  
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Ranked #9 of 48 Hotels in Arlington
Certificate of Excellence 2014
GreenLeadersSilver level
Scunthorpe
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
6 helpful votes 6 helpful votes
“Good Clean Hotel”
4 of 5 stars Reviewed April 24, 2013

Excellent hotel - clean, large rooms and very helpful staff. Bit of a long wait at the lifts. Checkin was smooth and efficient. We didnt eat at the hotel, however we found a few shops (out the entrance and turn left, keep going over a couple of roads) which did food, including a 7-11 which did surprisingly good pastries!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

Traveler rating
    372
    267
    86
    40
    19
See reviews for
121
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340
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (131)
Date | Rating
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English first
Suffolk, Virginia
1 review
5 of 5 stars Reviewed April 23, 2013

Arie at the front desk was amazing! My friends and I stayed at the hotel for a bachelorette party and she went out of her way to accommodate us. The hotel was easy to find and has a parking garage underneath it. The rooms were very clean and the beds were very comfortable. When we asked for extra towels, they were warm and brought to us within minutes. I would stay there again and I would highly recommend it to others.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burwell, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 22, 2013

The hotel was very nice. Clean rooms, very quiet. The entire hotel staff was excellent! Ranjit and Trudy at the front desk were extremely kind and helpful. Great location near Reagan National airport and the metro. Would definitely stay at the Crystal City Sheraton again!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

Ranjit at the front desk went out of his way to make sure I was well cared for. Room was clean, bed was comfy, and the location was perfect for an overnight stay close to Reagan National. The Bellman was also great, happily standing in a downpour for 5 minutes hailing a cab for me to take downtown.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013

This was a really great hotel, and Mr. Ranjit really made the experience worth while. All the accommodation were top notch. this hotel is pet friendly which was a plus for us and the price was great for the area. I would recommend this hotel to all who travel to the area.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Pompano Beach, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013

Trudy B from the front desk worked very hard to find me a room as I had a reservation for the incorrect night. She called other hotels ended up taking care of my needs for two nights. Ernest the concierge was helpful in arranging perfect tours for us and OKAN in the dining room worked very hard taking care of breakfast, lunch and dinner guest. These three people were always smiling and we willing to help. Great team

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 17, 2013

There are no closing mechanisms on the doors in this hotel, so expect to hear a chorus of door slamming from 6:30am till 9am, along with plenty more at night. I don't even know how it is possible for this many rooms to be entered and exited so many times in such a timeframe, but I was hearing it every 15-40 seconds, consistently all week long. The walls are paper thin, and any nearby usage of doors also caused our room to shake. Sleeping in on our vacation was impossible.

Room Tip: Get an entire floor to yourself if you can.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Arlington
#3 Romantic Hotel in Arlington
#6 Green Hotel in Arlington
#7 Business Hotel in Arlington
#10 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Crystal City 4*
Number of rooms: 220
Official Description (provided by the hotel):
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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