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“Good Clean Hotel” 4 of 5 stars
Review of Sheraton Crystal City Hotel

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Sheraton Crystal City Hotel
3.5 of 5 Hotel   |   1800 Jefferson Davis Highway, Arlington, VA 22202   |  
Hotel amenities
Ranked #8 of 48 hotels in Arlington
GreenLeadersSilver level
Scunthorpe
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 20 cities Reviews in 20 cities
5 helpful votes 5 helpful votes
“Good Clean Hotel”
4 of 5 stars Reviewed April 24, 2013

Excellent hotel - clean, large rooms and very helpful staff. Bit of a long wait at the lifts. Checkin was smooth and efficient. We didnt eat at the hotel, however we found a few shops (out the entrance and turn left, keep going over a couple of roads) which did food, including a 7-11 which did surprisingly good pastries!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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633 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
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English first
Suffolk, Virginia
1 review
5 of 5 stars Reviewed April 23, 2013

Arie at the front desk was amazing! My friends and I stayed at the hotel for a bachelorette party and she went out of her way to accommodate us. The hotel was easy to find and has a parking garage underneath it. The rooms were very clean and the beds were very comfortable. When we asked for extra towels, they were warm and brought to us within minutes. I would stay there again and I would highly recommend it to others.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Burwell, Nebraska
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 22, 2013

The hotel was very nice. Clean rooms, very quiet. The entire hotel staff was excellent! Ranjit and Trudy at the front desk were extremely kind and helpful. Great location near Reagan National airport and the metro. Would definitely stay at the Crystal City Sheraton again!

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 20, 2013 via mobile

Ranjit at the front desk went out of his way to make sure I was well cared for. Room was clean, bed was comfy, and the location was perfect for an overnight stay close to Reagan National. The Bellman was also great, happily standing in a downpour for 5 minutes hailing a cab for me to take downtown.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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New Jersey
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013

This was a really great hotel, and Mr. Ranjit really made the experience worth while. All the accommodation were top notch. this hotel is pet friendly which was a plus for us and the price was great for the area. I would recommend this hotel to all who travel to the area.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Pompano Beach, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 19, 2013

Trudy B from the front desk worked very hard to find me a room as I had a reservation for the incorrect night. She called other hotels ended up taking care of my needs for two nights. Ernest the concierge was helpful in arranging perfect tours for us and OKAN in the dining room worked very hard taking care of breakfast, lunch and dinner guest. These three people were always smiling and we willing to help. Great team

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Baton Rouge, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 17, 2013

There are no closing mechanisms on the doors in this hotel, so expect to hear a chorus of door slamming from 6:30am till 9am, along with plenty more at night. I don't even know how it is possible for this many rooms to be entered and exited so many times in such a timeframe, but I was hearing it every 15-40 seconds, consistently all week long. The walls are paper thin, and any nearby usage of doors also caused our room to shake. Sleeping in on our vacation was impossible.

Room Tip: Get an entire floor to yourself if you can.
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  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Sheraton Crystal City Hotel

Also Known As:
Sheraton Arlington
Arlington Sheraton
Address: 1800 Jefferson Davis Highway, Arlington, VA 22202
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#6 Green Hotel in Arlington
#8 Family Hotel in Arlington
#8 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Crystal City Hotel 3.5*
Official Description (provided by the hotel):
Sheraton Crystal City Hotel is located one mile from the Ronald Reagan National airport and next to the Crystal City Metro Station. 16,000 square feet of flexible meeting space. ... more   less 
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