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“Ignore the Demonstrators - All good” 4 of 5 stars
Review of The Westin Crystal City

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The Westin Crystal City
3.5 of 5 Hotel   |   1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)   |  
Hotel amenities
Ranked #8 of 47 hotels in Arlington
GreenLeadersSilver level
Harleysville
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Ignore the Demonstrators - All good”
4 of 5 stars Reviewed November 10, 2011

I awoke to chants - where - a bunch of folks with drums out front - 5 stories below.
Never found out what they wanted. The hotel staff kept their cool - and I was able to get a late check-out - 2 PM - no charge. THANK YOU.

Just a couple of blocks from the Crystal City Metro stop and a few slightly longer blocks from a plethora of restaurants. Local one-of-a-kind and chains. Terrific!

Quiet room / very comfortable.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Dallas, Texas
1 review
5 of 5 stars Reviewed November 10, 2011

Hotel was great. Clean, newly renovated, and very nice rooms. The front desk clerks, Ranijt and Dragon, were very courteous and helped me out tremendously. Ranijt went above and beyond to make sure my stay was enjoyable. I definitely recommend this hotel!!!

  • Stayed November 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Auburn, Alabama
1 review
5 of 5 stars Reviewed November 9, 2011

We had a great experience hosting our conference at the Sheraton Crystal City! Dee Gamble was a tremendous help!! We are planning to return next year- could not have had a better visit!

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Arlington, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 7, 2011

My organization chose this hotel to house 11 VIP guests for a week, as well as to hold a one day meeting. The hotel is newly renovated, and extremely convenient to the Crystal City metro and DCA. As the meeting planner for our event, I worked with Ms. Dee Gamble, the service manager, from the onset of the planning process through execution, and let me say that it was a pleasure. I inundated her with quite a few questions and requests, but all were accommodated. She responded in a timely manner, and I was always treated like our group was a priority. On the day of the meeting, Dee stopped by several times to ensure that all was running smoothly, and was easily accessible via phone and email. I don't recall a time when I called and didn't receive an answer on the first or second ring, which is a rare thing these days.

I truly appreciated the professionalism and friendliness of the entire staff. Our group had an enjoyable visit, and I will certainly be recommending the Sheraton to our organization for future events!

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
39 reviews 39 reviews
25 hotel reviews
Reviews in 20 cities Reviews in 20 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 5, 2011

It is located within walking distance of the Metro. The room was in great shape and very clean. It has a shuttle to the airport.

  • Stayed April 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Anchorage, Alaska
1 review
5 of 5 stars Reviewed November 5, 2011

I just spend 3 days at the Sheraton, Crystal City. Great location! Pentagon City Mall and plethora of restaurants within walking distance. Every employee at the hotel was helpful, friendly, and happy to assist. From Mike, the shuttle driver, to Rajit-front desk, Earnest, Marlene, etc. I can't say enough about the excellent hotel staff. I enjoyed my stay, and the staff, so much that I will be changing future travel plans to stay at Sheraton Crystal City. Thanks for making my business trip so enjoyable.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Abu Dhabi, United Arab Emirates
Top Contributor
82 reviews 82 reviews
37 hotel reviews
Reviews in 29 cities Reviews in 29 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed November 4, 2011 via mobile

I got a great deal for this hotel on Priceline and was surprised by the location. Walking distance to the Pentagon City mall and plenty of restaurants. Free on street parking on weekends is another bonus.
The only let down was that the sauna was out of order and had been for some time. Too bad since it seemed like a nice sauna.

Overall, great value and location to DC and metro.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Crystal City

Address: 1800 Jefferson Davis Highway, Arlington, VA 22202 (Formerly Sheraton Crystal City Hotel)
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#6 Green Hotel in Arlington
#8 Business Hotel in Arlington
#11 Family Hotel in Arlington
#12 Romantic Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Westin Crystal City 3.5*
Official Description (provided by the hotel):
Just minutes from Washington D.C., The Westin Crystal City boasts convenient access to the area via the adjacent Crystal City Metro Station. Nearby are popular museums and monuments, and Ronald Reagan Washington National Airport (DCA) is a mile away. Between meetings or sightseeing escapades, enjoy uplifting downtime in the comfortable ambiance of any of our 218 well-appointed guest rooms. Sleep well amid the plush layers of the Heavenly® Bed and renew with upscale amenities in the Heavenly® Bath. ... more   less 
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Also Known As:
Sheraton Arlington
Arlington Sheraton

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