We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Service” 5 of 5 stars
Review of The Ritz-Carlton Pentagon City

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Ritz-Carlton Pentagon City to your Saves list
The Ritz-Carlton Pentagon City
5.0 of 5 Hotel   |   1250 South Hayes Street, Arlington, VA 22202   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #10 of 48 Hotels in Arlington
Certificate of Excellence
Ithaca, New York
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent Service”
5 of 5 stars Reviewed May 7, 2013

I stayed at this hotel for a 2 day conference and found every aspect of my stay completely enjoyable. It was extremely clean, the service was amazing, and I loved that it was attached to a 3-story high-end mall (the only deterent to spending more time in the mall were the insanely large groups of teenagers congesting it). There was also a lovely pedestrian area with shops and restaurants behind the hotel.

Bring cash to tip all of the people who are going to assist you during your stay.

Room Tip: If I had one complaint it would be that the walls are fairly thin, and the second night of my stay t...
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

730 reviews from our community

Traveler rating
    358
    245
    81
    28
    18
See reviews for
149
138
58
266
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (141)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Hotlanta
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed May 7, 2013

Stayed here during a 3 day medical meeting. What you would expect from a Ritz in terms of service - kind and friendly with a 'can do' attitude... but the rooms were sort of a let down. They weren't terrible - just a bit worn and dated. Room was clean and comfortable though. Had an excellent lunch at their restaurant Fyve. Super flavorful and healthy - Ahi Nicoise salad.

Hotel is connected to a bustling and over crowded shopping mall. I think all the DC kid tour groups make a stop here... yikes! Great location for access to the metro (directly across the street) making it easy to get anywhere in DC quickly.

I would not pay more than 2-3 hundred bucks out of my own pocket to stay here. Not a bad place to stay though...

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kissimmee, Florida
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

The staff of the hotel was fabulous. From arrival to departure the hotel staff made my visit very pleasant. Front desk, restaurant staff and bar staff went above and beyond to be accommodating. I look forward to my next visit. The location is superb and the access to the mall is a great addition to any trip whether for business or pleasure.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shawano
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Great location next to Metro. Service is beyond description even for similar hotels. They are at the top of the game in every respect (food, service etc). They not only meet your needs, they anticipate them.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guilford, Connecticut
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

Stayed here for my brother's wedding with my wife and numerous other family members for a long weekend. Obviously the Ritz is known for it's amazing service but I was once again blown away by the lengths the staff went to ensure we had an amazing stay. Ester in guest services was very helpful in arranging some special items prior to our stay and even met us when she found out we were checking in. Bryan at Fyve Lounge was equally amazing in ensuring that we were all fed and "hydrated" as we relaxed in his bar each evening (I swear he lives there as he was there morning, noon and night!). We stayed on the club level and loved the service as well as the Club Lounge. We plan on coming back!

Room Tip: Stay on the club level is possible. The endless goodies, etc. on the Club Lounge are a great option...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 7, 2013

We spent a long weekened while visiting Washington, D.C. with our young sons. The proximity to the Metro (right outside!) is amazing and the access to the Pentagon Mall was great. Could use some updating, however, the staff was pleasant and we would definately return!

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
409 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
4 of 5 stars Reviewed May 5, 2013

I stayed at the Ritz-Carlton in Arlington, VA for three nights while on business in the Washington, DC area. The hotel is typical of the chain with comfortable, well equipped rooms and excellent service. It is only two stops on the Metro from Ronald Reagan National airport with the entrance directly in front of the hotel. Adding to the convenience of the location is a shopping mall with a direct entrance from the hotel. This is handy for any shopping you may need to do while traveling. My room was large and being on a higher floor had a nice view of the Pentagon building. The room was quiet and had a good array of bath products. The décor and furnishings are due for a refurbishment. The price was above average.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Travelers also viewed these Arlington hotels
0.3 mi away
Residence Inn Arlington Pentagon City
0.6 mi away
The Westin Crystal City
The Westin Crystal City
#9 of 48 in Arlington
4.0 of 5 stars 860 reviews
2.4 mi away
Hyatt Arlington
Hyatt Arlington
#16 of 48 in Arlington
4.0 of 5 stars 1,142 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Hampton Inn & Suites Reagan National Airport
0.4 mi away
Embassy Suites by Hilton Crystal City - National Airport
2.1 mi away
Hilton Garden Inn Arlington/Shirlington
Show Prices
Show Prices
Show Prices

Been to The Ritz-Carlton Pentagon City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Ritz-Carlton Pentagon City

Address: 1250 South Hayes Street, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Arlington
#7 Business Hotel in Arlington
#10 Romantic Hotel in Arlington
#12 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Ritz-Carlton Pentagon City 5*
Number of rooms: 366
Official Description (provided by the hotel):
Along the banks of the Potomac River and only moments from Washington, DC, The Ritz-Carlton, Pentagon City offers a hotel experience that beautifully blends modern luxury and traditional touches. Here guests can enjoy easy access to historic monuments, world-class museums, fine dining and shopping. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, BookIt.com, Hotels.com, Marriott, Agoda, Priceline, TripOnline SA, Odigeo, Venere and Jetsetter so you can book your The Ritz-Carlton Pentagon City reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City

Owners: What's your side of the story?

If you own or manage The Ritz-Carlton Pentagon City, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.