I agree with the other reviewers regarding the rooms (e.g. small, clean, comfortable, but dated) that being said, if you do not intend to spend your entire stay in the room and wish to be centrally located to all the great things in the Washington Metro area - this Ritz is perfection! From check in to check out, the Ritz delivers wonderful service. Special thanks go to Frank (Front Desk) and the lovely women who work on the Club level. The concierge and the staff at Fyve also shined during my visit.
Some of the things that make this Ritz special are:
1. Metro is located directly across from the Ritz entrance so you can zip downtown to check out the museums and monuments with ease.
2. The hotel is connected to the Fashion Center Mall (Macys, Nordstroms etc..) and across the street from a CVS, Starbucks, Marshals and Nordstrom Rack. If you forget to pack ANYTHING you can purchase it within walking distance.
3. Reserving a club level room is worth every penny. There are 5 presentations daily. The breakfast was fantastic with eggs, oatmeal, chicken sausage, bacon, fruit, bagels, smoked salmon and various pasteries. You have access to water, soda and snacks through out the day and a 5pm the club level hosts a lovely happy hour with terrific wine and hot hors'oveures. Just what you need after a long day of sightseeing and a great way to hold you over until the 8:30 dinner reservations!
4. All members of the staff want to help! The concierge arranged for sedan service to take us to Nationals Park and the driver was delightful! He even picked us up so we could avoid the crowds on the way back to VA.
I will definitely go back to this Ritz!