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“Wish I could have stayed here longer..” 4 of 5 stars
Review of The Ritz-Carlton Pentagon City

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The Ritz-Carlton Pentagon City
4.5 of 5 Hotel   |   1250 South Hayes Street, Arlington, VA 22202   |  
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Ranked #9 of 47 hotels in Arlington
Front Royal, Virginia
Top Contributor
153 reviews 153 reviews
34 hotel reviews
Reviews in 67 cities Reviews in 67 cities
95 helpful votes 95 helpful votes
“Wish I could have stayed here longer..”
4 of 5 stars Reviewed September 17, 2012

This review is for just the one night so a bit limiting.
Overall, very happy with my hotel selection, even if for just a night. The upgrade to a corner suite that was larger than my old apartment certainly widened my eyes so yes, very happy. I did tour the exercise facility and found it to be very nice and well kept with a decent amount of apparatuses. Sauna and steam room (men's) were right on par with what one would expect having stayed at Ritz-Carlton properties in the past. Staff was friendly and helpful.
It's a really busy area with it being attached at the hip of the Pentagon City mall but not to worry, security seemed tight and ALL floors above the first required your room card to access. Clean property. Shower pressure divine and definitely better than average. Will definitely stay here again in the future!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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522 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
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English first
Carmel, Indiana
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 15, 2012

First let me say that all staff have been super nice. My main issue is with privilege policy. I am Marriott Platinum Elite and was not given lounge access. This is a perk I have come to expect, so when I don't get it, it pisses me off. Enough that I am moving to the JW. Our room also had no view. We also had dinner in the hotel bar, which was nice, but our drinks did not arrive until the main course. Not so nice. My wife's main course salad also was soggy, due to too much dressing. Not a fabulous experience or value. Location is good. I will pass on Ritz, if I am going to be treated like a 2nd class citizen. PS: I also have a Ritz Visa at 450 per year, which is supposed to have enhanced privileges. Apparently, not great either.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntsville, Alabama
Top Contributor
59 reviews 59 reviews
13 hotel reviews
Reviews in 23 cities Reviews in 23 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 13, 2012 via mobile

The room was very nice in appointment, all the right features and met my needs for a short stay perfectly. The staff was courteous and on point.

I didn't eat in the hotel although it came highly recommended. I really like the location, right at the metro. Mall next door is very nice as well for shopping.

I like the nice touches of the bath robes and the pod coffee maker in room.

I didn't like the $12 charge for Internet, and I'm a platinum member. So I used the 3G! Therefor I gave value a 4.

From the hotel it's less than 10 minute walk (0.7 mile) to some great eats on 23rd.

  • Stayed September 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Salem, Massachusetts
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 12, 2012

Everything you would expect from a Ritz. Perfection, super staff, awesome beds! Attached to the Galleria which was wonderful. Could go shopping without leaving the building! Also metro station in front of the hotel was very convenient! overall a perfect launching pad for a weekend in DC.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington DC, District of Columbia
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 9, 2012

We stayed in Club Level Room on even # side with great multiple views of Virginia, the Pentagon and distance views of the Pentagon 911 Memorial, the Washington Monument and the US Capitol. The 1 bed room suite was spacious and clean. The toiletries were sparce for this caliber hotel - no bath salts or bubble bath, no cotton balls etc. The pool is small, the fitness center is well equipped and spacious with monitors on treadmills and bikes. The food in club level area is dainty so dont expect to fill up there but the drinks are plentiful and having computers available with wi-fi access at no additional cost was a big plus. I would return to this hotel.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chicago, Illinois
1 review
5 of 5 stars Reviewed September 5, 2012

Top services, amicable environment and elegant decor make the stay in the hotel memorable.

This hotel is located on the site of the metro station together with the fashion shopping mall, which makes the trip and shopping quite convenient and joyful. From the beginning the guests are warmly greeted. The check-in service is brisk and kind, and the room is spacious and well prepared, simply cozy and comfortable with luxury bedding. The bathroom is beautifully decorated as well, together with Bvlgari shampoo and body lotion with such delightful scent. The swimming pool and sauna are also good places to get relaxed from travel fatigue.

In general, the hotel makes the trip a superb experience.

Thank you!

  • Stayed September 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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southeast
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 4, 2012

Great stay for a birthday weekend. Service was great. Check-in was smooth and they upgraded our room. I had a cast on my leg, so the metro station being close to the hotel made it much easier for me to get around DC.

  • Stayed August 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Ritz-Carlton Pentagon City

Address: 1250 South Hayes Street, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Arlington
#7 Family Hotel in Arlington
#9 Romantic Hotel in Arlington
#9 Business Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Ritz-Carlton Pentagon City 4.5*
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Also Known As:
The Ritz-Carlton Pentagon City Hotel Arlington
Ritz Arlington
Ritz-Carlton Arlington
Arlington Ritz-Carlton
Ritz Carlton Pentagon City

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