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“Good location” 3 of 5 stars
Review of Key Bridge Marriott

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Key Bridge Marriott
3.5 of 5 Hotel   |   1401 Lee Hwy., Arlington, VA 22209   |  
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Ranked #36 of 48 Hotels in Arlington
Pittsburgh
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good location”
3 of 5 stars Reviewed 3 days ago NEW

Staff was great. No complaints there. Location is ideal. Short car ride to Arlington National Cemetery. Short walk to metro(great way to get around to avoid parking hassles).
Room was clean and comfortable.
NO FREE WIFI!!! This was rather shocking. If you add the cost of wifi on top of the parking fee, a good value isn't so good anymore!

  • Stayed August 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review, yesterday
Dear Rob M,

We appreciate you taking the time to share your thoughts in regards to your recent stay at the Key Bridge Marriott.

The opinion of our guests is one of the tools we use to find opportunities in our operation. Every guest comment is elevated to our Executive committee for review and further evaluation. Some feedback can be addressed immediately, and others are used for future planning and development. I am glad you enjoyed the location of our hotel as well as our friendly staff, the friendliest in town!

Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Arlington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    6
    18
    12
    5
    1
See reviews for
18
4
Solo
0
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Brooklyn, New York
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location across bridge from Georgetown. Comfy rooms and decent staff. Parking is a little pricey! The rooms are spacious and clean. Good size bathroom. Pretty standard Marriot but nothing to complain about here!

Stayed December 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
75 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Have stayed here a few times on business. Had a corner room, which overall, was pretty small, but worked just fine for an overnight. The staff is friendly, the location is convenient, and the hotel is still in good shape. The food and service at the bar was very good. Caesar Salad with Salmon was scrumptious, and the filet of beef was cooked perfectly. Price was right as well.

  • Stayed August 2015, traveled on business
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
132 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The hotel has been there for years. They done up keep on the hotel, but still looks run down on the sleeping floors. Beds are comfortable, room is neat, but also loud in the hallways! Restaurant and bar fun and has pretty good space. The food was ok, but the presentation lacked, and therefore took away from what could have been a good meal. You must pay for parking. Near to subway. Over the bridge from Georgetown.

Stayed March 2015
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review, 3 days ago
Dear JMF521,

Thank you for taking the time to review our property. Throughout the years, we take all necessary precautions to minimize any issues that may create any inconvenience for our guests; however, an unexpected issue may arise. Please send me a direct message with the room number you stayed in, and provide any additional items in regards to the food and presentation at the restaurant. I would like to share your feedback with our Executive committee for review in an effort to make sure we eliminate those deficiencies. We certainly would like to get a second opportunity to serve you in the near future.

Kindest Regards,
Daniela F.
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McLean, Virginia
Level Contributor
6 reviews
3 of 5 stars Reviewed 4 days ago NEW

I have stayed at the Key Bridge Marriott hotel many times since 1971, when I attended Georgetown University. Many years ago it was a very special hotel in the Arlington, Virginia area, it had dancing and great food. Today, it has no dancing and the food is average at best. It has become just one of many hotels in the area.

Stayed April 2015
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review, 3 days ago
Dear 846lawrenceb,

Thank you for taking the time to share your recent experience at the Key Bridge Marriott with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am very sorry to learn that the quality of service provided by our staff did not quite meet your or our own expectations. Please rest assured that your comments have been shared with the Exec team in an effort to improve our arrival and departure experience. If possible I'd like to have you private message me more information about your stay, so that we may use them as a learning and training experience. Thank you again and we hope to serve you again whenever your travels bring you back to Arlington and provide you with the premium experience that not only meets, but exceeds your expectations.

Kindest Regards,
Daniela F.
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Hamden, Connecticut
Level Contributor
68 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The plan was to spend the night and then go to another hotel the next day. But we loved it there, that we stayed all three nights. The view is great. The room is clean and the swimming pool is awesome. Very close to DC.

Stayed August 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Budapest, Budapest, Hungary
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

Stayed for a night and had breakfast at the hotel, average stay.
Check in was fast and the staff were pleasant, what you would expect from a Marriott. The room was clean and quit but the adjacent elevator was broken and had to make an annoyingly long walk across across the building the other elevator. For some reason I couldn't get the wi-fi to work even though I had booked through Marriott.com and was a rewards member. The pool and sauna were nice even though a little old. Breakfast was hectic with the waitress not coming over frequently (seemed understaffed) to refill our drinks. The food was alright, not too bad, but not great. If breakfast didn't come with the room, I wouldn't recommend it. The location is great, right off the Key Bridge.
Overall it's an older Marriott, so you might experience some minor problems or inconveniences than one would typically not expect at a Marriott, but otherwise not a bad place to stay.

  • Stayed August 2015, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela F, Executive Assistant at Key Bridge Marriott, responded to this review, 4 days ago
Dear shakhterkgd,

Thank you for taking the time to give us your feedback regarding your past stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you encountered with the room, elevator and restaurant. We have shared your feedback with the appropriate hotel teams to ensure that this was an isolated issue.

Kindest regards,
Daniela F.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Key Bridge Marriott

Address: 1401 Lee Hwy., Arlington, VA 22209
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #36 of 48 Hotels in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Key Bridge Marriott 3.5*
Number of rooms: 585
Official Description (provided by the hotel):
Experience Washington, DC at one of the most conveniently-located hotels in Arlington, VA, Key Bridge Marriott. Located across the river from Georgetown via a pedestrian friendly bridge, our Arlington, VA hotel offers access to the Nation's Capital, as well as many vibrant Northern Virginia neighborhoods. Newly renovated rooms and suites boast perks for the modern traveler. Experience one-of-a-kind panoramic views of nearby Georgetown. Weddings and events at our hotel are unforgettable, thanks to venues like the top-floor Capital View Ballroom, which provides amazing views of Washington, DC. And if you're here to explore the city, our hotel in Arlington near Georgetown is the perfect base. We're just three blocks from the Rosslyn Metro - allowing you to discover Washington, DC and Arlington, Virginia at your own pace. If you're in Washington for work, you'll appreciate our 22 meeting rooms, free Wi-Fi in the lobby, a business center and mobile check-in and check-out. Come explore at Key Bridge Marriott. ... more   less 
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Also Known As:
Key Bridge Marriott Hotel Arlington
Marriott Hotel Key Bridge
Marriott Arlington
Arlington Marriott

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