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Hyatt Regency Crystal City: Traveler Reviews

3.5 of 5
2799 Jefferson Davis Highway, Arlington, VA 22202
Hotel amenities
Hyatt Regency Crystal City
Ranked #25 of 48 hotels in Arlington
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492 reviews from our community

Traveler rating
    123
    201
    91
    55
    22
See reviews for
Families
74
 
Couples
69
 
Solo
63
 
Business
254
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Chicago, Illinois
Top Contributor
52 reviews 52 reviews
15 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
“A decent place, great food, and wonderful staff!”
3 of 5 stars Reviewed February 16, 2013

This is a decent place - clean and quiet. Food was great, especially their crab cake sandwich. Their breakfast was good, too. Hotel staff were all very helpful and professional. The hotel has complimentary shuttle services going to Reagan National Airport and Crystal City Metro Station, making my commute very easy.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bwang20874 about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
“conference hotel, Reagan International”
4 of 5 stars Reviewed February 12, 2013

This was a great hotel for a conference, close to the airport and plenty of lobby space. Shuttles were available to both the metro and the airports. The rooms were comfortable, with a couch and large enough desk and plenty of outlets. My only complain was the shower, which I think had been recently renovated and the water was often not as hot as I would like. But on the other hand, the service was exemplary.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask feld about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Orange, New Jersey, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Awesome lobby. Spacious rooms”
4 of 5 stars Reviewed February 6, 2013

The lobby has a coffee bar and a liquor bar and ample spaces for working meeting and hanging out. They range from a variety of comfy couch settings to high tables with power outlets to get work done. The check in was painful as they were unprepared for the size of the conference I was a part of and had to wait over an hour to get in to my room.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Pearl M about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Great staff but furnishings needs refresh”
4 of 5 stars Reviewed February 1, 2013

I was one of the organizers of a conference held here so I was upgraded to a suite for the event. I loved the space available in the suite (as did my wife), so much so that we stayed an extra night after the conference was over.

However, the furnishings in the suite could stand to be updated. Here are some examples: some of the pillows on the sofa and the bedroom settee were worn and the fabric was becoming threadbare; the dresser in the bedroom had a dark top and there was a white stain across one side of it; and the desk chair was uncomfortable.

Additionally, although the bathroom was updated, there wasn't enough counter space or hooks for clothing and towels. The bathroom in the suite is large for a hotel and there was room for a small counter extension off of the sink. Another big negative were the leaky windows and door to the balcony. Although the heating system was very good, when I sat a the desk working on my computer, I could feel the cold air blowing in through the window. I could also feel the cold air coming through the door to the balcony when I walked near it. This added up to very cold feet and ankles while I worked at the desk.

With all that being said, the bed was great and I had no trouble sleeping comfortably on the first night of the conference.

But the best part of this property are the people who work there. Everyone was polite, friendly, helpful, and wonderful to work with for the conference and interact with on a daily basis for other needs.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Edward S about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very nice stay”
4 of 5 stars Reviewed January 25, 2013

In spite of very cold temperatures and snow the staff made my stay very pleasant.
Room was clean, staff was friendly and helpful and the location was great. The shuttle was on time and the front desk was helpful

Room Tip: i did not have time to use the spa
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask denis c about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Hyatt Regency Crystal City

Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Crystal City Hotel
Hyatt Regency Arlington
Hyatt Arlington
Arlington Hyatt
Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotels in Arlington
#29 Family Hotels in Arlington
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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