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Hyatt Regency Crystal City: Traveler Reviews

3.5 of 5
2799 Jefferson Davis Highway, Arlington, VA 22202
Hotel amenities
Hyatt Regency Crystal City
Ranked #25 of 48 hotels in Arlington
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494 reviews from our community

Traveler rating
    124
    201
    91
    56
    22
See reviews for
Families
74
 
Couples
70
 
Solo
63
 
Business
255
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Charlotte, North Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Sushi Guru”
4 of 5 stars Reviewed January 12, 2013

I was there for a couple nights on business. The rooms are clean and up to date. The shower flow/head was incredible. All the staff I had contact with acted professionally. Bed was comfy with lots of pillows. Nice central location. Recommended hotel.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee, Wisconsin
Senior Contributor
47 reviews 47 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
86 helpful votes 86 helpful votes
“Great place”
5 of 5 stars Reviewed January 9, 2013

I was here for the holiday season...flight was cancelled, so we were fortunate to stay the night! Wonderful customer service, the restaurant on the top floor had great wine and food...the bar downstairs looked like they served some killer nachos...and the cocktails were cold and service was good. Rooms were nice, couch was included along with other nice amenities....cant complain about the stay at all.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask us2snorkel about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Nice hotel- no parking”
4 of 5 stars Reviewed January 9, 2013

We stayed at the Hyatt Regency while visiting relatives in Arlington. The hotel was very nice. It was a good size room with a nice sofa and great blackout shades. The bathroom was missing some important items. There was no make-up mirror and I was too far from the regular mirror to put on make-up. It had no hooks for a bathrobe and no bathroom fan. Wireless internet had a surcharge, I like to get some exercise so I took the stairs down to the lobby and the door was locked. It was not a safety issue because there was an alarmed door, but i didn't want to set that off! We went to the restaurant for breakfast and the waiter was kind of rude and didn't refill my coffee. The big negative for this hotel is the lack of parking. There is valet parking at $27 a day. Self park is $20 a day but you cannot go in and out. There is limited metered parking on the street. I think this is a hotel for business travel rather than pleasure.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Neicy55 about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harpers Ferry, West Virginia
1 review
“Excellent Staff & Service, Clean Rooms”
5 of 5 stars Reviewed January 9, 2013

Important Note: this is definitely more of a business class hotel than it is tourist-centric. If you're expecting to take the kids and be within walking distance of DC, you will be disappointed. There are many businesses in the immediate vicinity that take advantage of the Hyatt's location and put employees up here during the work week. That said, weekend rates are typically cheaper here due to the fact that they do the lion's share of their business during the week.

I've stayed at this hotel many times, and continue to based solely on the staff. They are some of the most dedicated customer service employees I've ever met. Continuous shuttles are available to Reagan Airport and the the Crystal City metro stop, and many shops and restaurants are within walking distance. Highly recommended.

  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jill F about Hyatt Regency Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akron, Ohio
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Good for business travelers, not for families”
3 of 5 stars Reviewed January 4, 2013

We were traveling with 2 adults and 5 students. Although the kids are all well behaved and mature, upon arrival we were treated rather coldly and as though the staff was annoyed we were there. The valet parking attendant was nice, but valet is the only option at $28 a day. The lobby was modern and beautiful as we're the rooms. However, our room had no bed skirts and our adjoining doors would not open. When I asked the front desk to fix this for our second night, it was not done. There was only an outdoor pool that we were unable to use due to the weather.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Hyatt Regency Crystal City

Also Known As:
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Arlington Hyatt
Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotels in Arlington
#29 Family Hotels in Arlington
Price Range: $$
Hotel Class:3.5 star (3.5*)
Reservation Options:
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