So after reading the reviews and looking at some pictures I still decided to stay. The room was fine, lounge and gym , too. I paid for Business Plan , which states shirt pressing. It does not state any parameters other than one per day. I check in to find out that it has limited hours? Well, it doesn't state that on website when up selling the $25 charge. I brought an unironed shirt and was a bit bummed out, but fine. That is until I attempted to iron it myself and it released water over either shirt.
If hotels are going to offer paid for services then they should state the terms upfront. If hotels are going to offer irons, they should work. If hotels are going to give free coffee in rooms, it should be drinkable. Otherwise, don't offer them!
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- Also Known As:
- Hyatt Regency Crystal City Hotel Arlington
- Hyatt Regency Arlington
- Hyatt Arlington