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“Nice area, clean, comfortable rooms” 4 of 5 stars
Review of Hyatt Regency Crystal City

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Hyatt Regency Crystal City
3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #23 of 48 Hotels in Arlington
GreenLeadersSilver level
Pittsburgh, Pennsylvania
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Nice area, clean, comfortable rooms”
4 of 5 stars Reviewed December 14, 2012

Stayed one evening during a business trip. Staff was friendly but not overly and very professional. Hotel itself was clean and the rooms were very nice. The surrounding area was also nice. I went out very a very early morning walk and felt safe.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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722 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (127)
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Avondale, Arizona
Top Contributor
50 reviews 50 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed December 11, 2012

I chose this hotel so i could have a high quality hotel but not at downtown DC prices. I only waited about 5 minutes for the shuttle, so that is just a timing issue as they only come by every 20 minutes. Check-in went quickly and the staff were quite polite. The hotel itself was nice - what one would expect from Hyatt Regency. My room was small, but I was not going to be spending time there, so didn't really matter. The window in the room was about 2' square so didn't let much natural light in, but it was fine enough. The room was clean and the bed comfortable.

They have a shuttle that runs to the metro station that makes it convenient to get wherever you need to go. I got back past the time that the metro shuttle circulates but they have a number that you can call for pickup. My phone had died, so decided to walk. It was quite late, but the area seemed safe and I walked the 15 minute walk both nights after midnight with no problems - of course, make sure you know the way and take normal precautions if you do this.

I would definitely stay here again!

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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White Plains, New York
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed December 10, 2012

I've stayed here for conferences for many years. The front desk staff is friendly, accommodating and most of all, very competent. They handle everything quickly and with a smile. The rooms are surprisingly nice, and housekeeping does a good job.
The immediate neighborhood is a little sterile, though there is a Starbucks just around the corner, and restaurants a few blocks away, and an easy cab ride to places like Pentagon Row. And it's a great location for quick access to DC proper without the downtown price tag.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oakland, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 10, 2012

This is a great hotel for travelers who need close proximity to Reagan National Airport. The rooms are clean, the decor is stylish, and the furnishings are new. The staff was professional and eager to please. When we booked our room, we paid a little extra for the breakfast package, and it was worth it-- their breakfast buffet is good for the price.

Our only complaint: the walls are thin, so we had some noise issues with our neighbors. We complained about this noise to the front desk, and they resolved the situation promptly.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 9, 2012 via mobile

Great lobby. Lobby bar has a great $6.00. Appetizer menu. Shuttle is a little slow for picking up at hotel. May need more buses or run every 15 mins as opposed to 20mins. Clean rooms great views. Location is excellent lots of restaurants and shopping near by.

Stayed December 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed December 9, 2012

I stayed here for a conference and would never choose the concrete soulless location of Crystal City on my own. With that said, the hotel itself was a nice surprise. The room was large, sleek and had nice amenities such as a nice sofa. Shuttles run regularly to the Metro and the airport. The gym was well equipped. The conference rooms were comfortable and the food was edible.

  • Stayed December 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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San Fernando, Trinidad
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 8, 2012

We stayed at this hotel after our flight out of DCA was cancelled. We hopped onto the shuttle and went for an impromptu stay. The front office staff was helpful and quickly got us checked in. Thankfully. There were large screens to check departure and arrival information in the lobby area, and more elevators and restaurants to choose from at this one hotel. The lobby area was very inviting.
Our room was more inward facing so there was no great view, just the atrium glass that was right below us. We felt as if it were a flight crew room as it was so dark. We were still happy to rest our heads somewhere that was not in DCA airport which was freezing.There were some issues with the water in the bathroom not being hot enough, and this was in the winter season. Nevertheless, the room was clean and comfortable and lived up to the Hyatt standard.

Room Tip: Ask for a room with a city view
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  • Stayed January 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Crystal City

Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Arlington
#15 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#26 Family Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
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Also Known As:
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington

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