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“Excellent Experience!” 5 of 5 stars
Review of Hyatt Regency Crystal City

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Hyatt Regency Crystal City
3.5 of 5 Hotel   |   2799 Jefferson Davis Highway, Arlington, VA 22202   |  
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Ranked #26 of 48 hotels in Arlington
GreenLeadersSilver level
New York City, New York
1 review
“Excellent Experience!”
5 of 5 stars Reviewed November 16, 2012

I recently stayed at the Hyatt Hotel, Crystal City, for one night and I was impressed by not only their service but also the Hotel Decor.
Let's start by saying that I drove from NYC to Arlington, VA so I was extremelly tired when I arrived to the hotel. The entrance was not caotic as other people said, it was only me in the drive way and an attend for the valet parking advise me to check in while he was taking my car to the parking lot (which cost $27.00). I checked in earlier (10AM) than their check in time and we did not have any issues. Our room was ready, clean, classic, nice confy beds (two queens), the bathroom roomy and spectacularly upscale and again super clean.
The Hotel staff was super helpful, told us where to go, what to see and how to get around the area either driving or by train.
The bar in the lobby area was awesome, reasonable priced drinks and great service!!! ++++
We took the bus shuttle provided by the hotel for free to the Metro Station, which was approx. 15min ride. This bus shuttle operates every 15 min from/to the Hotel to/from the Metro Station, which is the way me and my boyfriend got back to the hotel.
Now, in regards of location, since I had my car, it was perfect. We went to Washington, DC-Georgetown, Allexandria, and everything was between 15-20 min ride.
Overall, I am so looking to be back to the Hyatt, Crystal City, Hotel, it was an excellent experience.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (110)
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English first
Vancouver, Canada
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 6, 2012

I was in Arlington for a conference that was held at the Hyatt Crystal city. First off, beautiful hotel and secondly great staff. I was checking in early for my room (way too early) which wasn't ready, I needed to get online for a 2 hour web class and had no access to the wifi. After a short discussion with the front desk staff I was given access to the wifi to attend my class.

The room was great, large bed, clean comfortable. I had a couch in my room also, which I didn't really need, but it was nice to just lounge around. It is close to the airport and I figured that I would be hearing planes all night, but they must have triple pane glass, I didn't hear a thing at all.

I really liked this hotel and would gladly stay again. There are shuttles that take you to the Crystal city mall which is only good for the metro station, or you can walk the 5 minutes, if you want shopping go to Pentagon city fashion center.

The one negative is the restaurant, the food is super greasy and not what I would expect for the prices they charge. We opted for the great cafe across the street, wonderful food there.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Top Contributor
51 reviews 51 reviews
5 hotel reviews
Reviews in 33 cities Reviews in 33 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 6, 2012

If you had to go through a hurricane and it wasn't. In our plans, the Crystal City Hyatt was the place! We had a nice room, friendly staff, adequate though not great food. The power never went out with only a few flickers. Even though the capital was essentially shut down -no metro, we enjoyed our stay

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Seattle, Washington, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2012

Great location. The staff was very freindly and helpful. The suite I had was spacious and clean. Loved the shuttle to and from the airport and you were within walking distance to restaurants, as well as the subway. Or you could take the hotel shuttle and they would drop and pick up at the entrance to the subway. The bar was a great gathering space in the evening after long days in meetings.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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fairfield, ct
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 28, 2012

Good hotel located in Crystal City, and within a short walk of several restaurants. They have a pretty lively bar scene and in the morning serve a good lite breakfast at the same bar. The rooms are very comfortable. My one improvement suggestion is that they not charge $9.95/day for wifi.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rhode Island
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 26, 2012

The Hyatt Regency Crystal City is a great hotel! We have stayed on multiple visits to Washington, DC and have been very pleased every time. The staff is always friendly and helpful, and everything in the hotel is convenient. The Metro and airport shuttles are quick and easy. The bell staff is outstanding also.

Room Tip: Select a King bed room, and then call ahead to request one of the ones at the ends of the halls fart...
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  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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California
Top Contributor
119 reviews 119 reviews
36 hotel reviews
Reviews in 47 cities Reviews in 47 cities
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 25, 2012

Only 15 min from the Reagan National Airport with frequent connecting shuttle to the hotel. Check-in was smooth, courteous and fast. The self check-in malfunction when I was there. The room was immaculate and very comfortable, and the cleaning staff was friendly. On higher floors the city view was beautiful. The stand for accessing flight and print out boarding pass was convenient.

Only negative is the WiFi cost $10 per day.
Will be back for more business meetings.

Room Tip: good view on the higher levels, above floor 10
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Regency Crystal City

Also Known As:
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Arlington Hyatt
Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Green Hotel in Arlington
#17 Business Hotel in Arlington
#31 Family Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hyatt Regency Crystal City 3.5*
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