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Hyatt Regency Crystal City: Traveler Reviews

3.5 of 5
2799 Jefferson Davis Highway, Arlington, VA 22202
Hotel amenities
Hyatt Regency Crystal City
Ranked #25 of 48 hotels in Arlington
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494 reviews from our community

Traveler rating
    124
    201
    91
    56
    22
See reviews for
Families
74
 
Couples
70
 
Solo
63
 
Business
255
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
California
Top Contributor
96 reviews 96 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
63 helpful votes 63 helpful votes
“comfortable & safe”
4 of 5 stars Reviewed October 25, 2012

Only 15 min from the Reagan National Airport with frequent connecting shuttle to the hotel. Check-in was smooth, courteous and fast. The self check-in malfunction when I was there. The room was immaculate and very comfortable, and the cleaning staff was friendly. On higher floors the city view was beautiful. The stand for accessing flight and print out boarding pass was convenient.

Only negative is the WiFi cost $10 per day.
Will be back for more business meetings.

Room Tip: good view on the higher levels, above floor 10
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Australia
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
“Generally quite good”
4 of 5 stars Reviewed October 24, 2012 via mobile

Stayed here for 4 nights. Generally it is a nice place, staff are pleasant/helpful, location is good, close to all the tourist venues, shops, good restaurants, etc. I got the room at a promotional rate in conjunction with a conference that was being held at the hotel which made it excellent value. The staff also upgraded the room free of charge on arrival, which was nice and appreciated. However, if you are not able to get a promo rate, I'd suggest you look around at prices and compare as the normal rates seemed quite high, but it may be the case at all the hotels in the area since the location is very convenient. Concierge was most helpful with all of my questions and requests. I would stay here again when in Washington, price permitting.

Stayed October 2012, traveled on business
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Cartersville, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Washington DC Hyatt”
4 of 5 stars Reviewed October 23, 2012

Went to DC for a business convention for 6 days. Sadly the only part of Washington I saw was flying over it coming in then leaving! Hotel was literally a 2 minute ride from Reagan National Airport and the hotel has free shuttles to/from the Metro and the airport.
Rooms were very nice and updated. The overall look and feel of the hotel was very new and modern. The restaurants all served good food and had very good service although $17.00 for a breakfast buffet was a little steep.
Huge amounts of meeting spaces on Levels E & B although internet service on the lowest level B was practically nonexistent. Also internet in your room was not free and just basic service was $10/day and up! No refrigerator or anything in my room but overall very nice rooms. Also the water pressure in the shower practically pinned me to the back wall so no complaints there!
Room service was just like eating in the restaurant and the food was very good but pricey ($50 just for breakfast!)
Walking distance to tons of shops and local bars/restaurants. Since I got tired of paying $9.00 a piece for drinks at the hotel bar I walked to the ABC liquor which is right down the street. Strangely all liquor stores close at 9 pm in VA for some reason. Overall a very nice stay.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New Orleasn
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
“derrel@fincher.com”
5 of 5 stars Reviewed October 20, 2012

I enjoyed the hotel and their wireless in the room worked well. However, I ended up in a room next to the elevators--and if you are a light sleeper the rumble of the elevators in the wee morning hours, while muffled, could be a bit annoying. Also, the ironing board had a broken foot so it wobbled. Small things, but for the price you should expect more. And the breakfast buffet was a bit pricey for what they served.

Location close to DCA is a definite plus.

Room Tip: Get one away from the elevators - the rumble was annoying in the middle of the night.
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  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PINSON
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“a week in an airport hotel”
4 of 5 stars Reviewed October 15, 2012

we stayed here for a convention we were attending. I agree with the poor lighting! I wanted to ask what they are hiding. Bathroom was probably the darkest I have ever seen. There were several lamps in room but bulbs were dim. Since we were staying so long, I wanted to unpack. However, there were only 3 very small drawers under the TV. Neither the nightstands or the 4 tables near sofa had any drawers. On the positive side, all personnel we encountered were very helpful and polite. A young man at front desk set up internet svc for me on my IPhone. We used the Metro shuttle 5 times and did not have to wait more than a few minutes. We found enough places to eat a short walk away including 2 "grills" that serve cheap breakfast and lunch. Our room did have a single serve coffee maker and one of our group said they rented a frig for $25 for the week. Housekeeping was prompt and adequate. We paid a special rate.

Room Tip: higher floors have good view.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hyatt Regency Crystal City

Also Known As:
Hyatt Regency Crystal City Hotel
Hyatt Regency Crystal City Hotel Arlington
Hyatt Regency Arlington
Hyatt Arlington
Arlington Hyatt
Address: 2799 Jefferson Davis Highway, Arlington, VA 22202
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Center Fitness Center Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Business Hotels in Arlington
#29 Family Hotels in Arlington
Price Range: $$
Hotel Class:3.5 star (3.5*)
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Hyatt Regency Crystal City
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