My stay here was government related. Had never stayed in Crystal City before so the Hyatt stay was a first. I really liked the on-line check in. Saved me from having to stress about the fact that my flight was weather delayed because I had already checked-in for a late arrival. The room was comfortable, well appointed, the AC was blessedly quiet. The bed was great and the pillow choices were perfect. I had a serious issue with housekeeping and when I told the front desk they were on it before I could blink! Wow. Hyatt really trains their staff in customer service. They compensated me for my inconvenience which wasn't expected but appreciated.
This Hyatt is spitting distance from Washington-Regan airport. They have a shuttle, you can also take the Metro but it is a bit of a hike (sigh, Crystal City issue). I took a cab (after midnight) so it was a $10 fare. (not counting tip). There are good chain restaurants within walking distance (including Ruth Chris if you are into high end!). I stuck with room service because I had a lot of work to do. Both nights the food was excellent and it was not over-priced. The room service was prompt and the server was up-beat, nice and polite.
They charge for internet and BEWARE, if you have a laptop and i-pad they charge extra for a room that connects more than one device. This is also important to know if a couple is traveling together and want to connect more than one computer to the internet.
Two thumbs up for Jennifer who made sure that my housekeeping issues were resolved.
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- Also Known As:
- Hyatt Regency Crystal City Hotel Arlington
- Hyatt Regency Arlington
- Hyatt Arlington