My wife and I took our 10 year old granddaughter to Washington, DC for the week of July 25. We stayed at the Hyatt Arlington on a plan that included breakfast. We chose the hotel based on the Hyatt name, the reasonable price for this package, and the proximity to downtown Washington. The hotel was just 2 blocks from the Rosslyn Metro station, making it very convenient for getting into and out of the City. Our room was on the 8th Floor with a view toward Georgetown and had two double beds, a flat screen TV, and a refrigerator. The beds were very comfortable; the bathroom was clean, supplied with plenty of towels, soaps, and even toothpaste; and the room was cleaned carefully each day (the maid even posed our granddaugter's stuffed animal on her pillow.) The restaurant and food were not world class but above average and certainly a good value for the money. But the best thing about the Hyatt Arlington is their dedication to prompt, friendly, and thoughtful service. In the middle of our week, an issue arose regarding our room. I brought it to the attention of the front desk and within minutres the head of housekeeping was out to talk to me about it and to assure me that it would be taken care of while we were out sight-seeing. When we returned at noon, the manager came out to tell me that they were going to change our room. When we returned that night, we had been moved to an even nicer room on the 14th floor, where we found water, fruit, and a note from the manager. When we checked out, both the manager and the head of housekeeping came out to make sure our problem had been resolved. The quickness, concern, and follow-up by management was better than I have seen in much more expensive hotels and makes this a place worth going out of your way to stay at.
- Also Known As:
- Hyatt Arlington Hotel Arlington
- Hyatt Arlington Hotel
- Arlington Hyatt
- Official Description (provided by the hotel):
- Upscale, full service, Washington DC area hotel, steps from the Rosslyn Metro Station and local businesses. Less than 1 mile to Arlington Cemetary and the Museums and monuments in DC. Five minutes to shopping in Georgetown, and only 10 minutes by car from Reagan National Airport. Featuring cityhouse, a contemporary urban steakhouse. ... more less
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