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“Very good stay!” 4 of 5 stars
Review of Hyatt Arlington

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Hyatt Arlington
4.0 of 5 Hotel   |   1325 Wilson Boulevard, Arlington, VA 22209   |  
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Ranked #17 of 48 Hotels in Arlington
Asbury, New Jersey
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Very good stay!”
4 of 5 stars Reviewed July 20, 2014

The friendliest and most helpful staff we've seen in quite some time made our stay at this clean, comfortable and nicely appointed hotel a real pleasure. The Metro is a block away, so it's conveniently situated, and breakfast at their CityHouse restaurant was excellent every morning.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 21, 2014
Thank you for staying with us recently and for taking some of your valuable time to share your experience. I am happy to see our staff took good care of you and that you enjoyed the hotel's benefits. I look forward to having you back as our guest and wish to thank you for choosing The Hyatt Arlington.
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1,001 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sanford, North Carolina
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 17, 2014

This hotel is located int he heart of Arlington only one metro stop away from the cemetary, the metro is right across the street. We road the metro all over DC. The staff was friendly at check in and we didn't really interact after that. Lots of quick places to eat very close to the hotel. We liked the brew pub right up the street. In summary, great place and I highly recommend it.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 18, 2014
Thank you for staying with us and for taking valuable time to share this insight. I am glad you enjoyed your visit and look forward to having you back with us when you travel to DC again. Thank you for reccommending The Hyatt Arlington.
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Allentown, New Jersey
Senior Contributor
33 reviews 33 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed July 17, 2014

I stayed here as part of a group visiting the DC area for one night.

The location of the hotel is very good for visiting DC. A metro station is nearby and is located only a few blocks away from the USMC War Memorial. There are some restaurants located in the area as well as a supermarket.

The check-in for our group was very well organized - the front desk staff were very friendly and helpful. There was some confusion getting in to two rooms, however. Some rooms had been locked from the inside which I thought was a bit odd. It turns out the previous guests shared adjoining rooms and left the one door locked with the chain - you would think the cleaning staff would have caught this. After a few trips up and down, the problem was resolved by the front desk staff and all of our group got in to their rooms.

The guest rooms and hallways looked updated with modern furnishings and they were very clean. The bathroom was also renovated and was stocked all of the usual toiletries. My mattress, however, didn't feel like it had been updated with the rest of the room. There was clearly a high side and low side to the bed which was not the most comfortable for sleeping. Also, the alarm clock in the room was set for the wrong time. After failing to figure out how to reset the time, I just gave up and used my mobile phone for a clock and alarm. Had I been spending more than one night at the hotel, I would have asked for both of these problems to be fixed.

Overall, the stay was very good. I would consider staying here again in the future if I needed a hotel in the area.

  • Stayed July 2014, traveled on business
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 18, 2014
Thanks Greg for sharing this insight and for passing along some things we can improve upon. I am happy you enjoyed your stay overall and that you will consider us on your future travels back to DC. I apologize for the lack of communication with our connecting rooms, as we try to set up for single entry prior to the guest's arrival, which should have been communicated upon check-in. We have already replaced the mattress per your feedback and appreciate you bringing to our attention. Thank you again for sharing this feedback and for your patronage
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Guelph, Canada
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 16, 2014

I stayed here with my boyfriend and another couple on a trip to Washington, DC. We were worried that it would be located too far from all of the sights, but it was very close. (A cab ride from the lobby to the Lincoln Memorial was about $9).

The rooms were clean and looked newly renovated, which was nice, but we did have a couple of issues. In our room, the tub would not drain water, and our friend's mini fridge did not work. We reported these issues to the front desk though and they immediately fixed the issues which was great.

The rooms were very quiet, we didn't hear anyone around us, and the beds were very comfortable. There's lots to do in the area around the hotel as well. All in all, we had a good stay and at a great price

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 17, 2014
Thanks Katie for choosing Hyatt Arlington and for sharing this insight. I am happy to see that our staff took immediate care of your concerns when they cam up and I am happy to see you enjoyed your overall stay. Thank you again for your time and I look forward to having you back as our guest in the future
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Westport, Connecticut
1 review
5 of 5 stars Reviewed July 16, 2014

I LOVED this Hotel! Booked this at the last minute. Got a great rate through AAA. The room was beautiful and the hotel staff could not be more accommodating. This hotel is very short walk to the Metro station and exactly 1.3 miles from Georgetown University. Couldn't have been more convenient. This will definitely be my go-to hotel the next time we need to be in DC.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 17, 2014
Thank you Amy for staying with us recently and for sharing feedback about your experience with me. I am glad you enjoyed your stay and I look forward to having you back with us when your travels bring you back.
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Netanya, Israel
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 15, 2014

We stayed at the Arlington for 2 nights as it is very near to Washington. It is very clean and in a good position. The breakfast was OK but didn't have bread and when I asked for some, the waiter refused. I also had to wait over an hour for towels.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 16, 2014
Thank you for recommending our property to others. While I am glad to see you enjoyed some aspects of your stay, I do sincerely apologize for the inconveniences you encountered. Thank you for bringing these matters to my attention and follow-up so we can continue to improve our service and properly train our associates. I do hope you will visit us again in the future so we can provide you with the service you expect. Thank you once more for sharing your experience with me
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cheshire
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 14, 2014

Stayed for business and was quite comfortable. Great location, clean and friendly staff. The noise level for a hotel was relatively quiet which is good given the city location. I would definitely use this hotel again for my next DC trip.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, July 16, 2014
Thank you for your time in sharing this feedback and for staying with us back in April. I am glad you enjoyed your visit and look forward to having you back with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hyatt Arlington

Address: 1325 Wilson Boulevard, Arlington, VA 22209
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Arlington
#15 Romantic Hotel in Arlington
#20 Family Hotel in Arlington
#21 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Arlington 4*
Number of rooms: 317
Official Description (provided by the hotel):
Upscale, full service, Washington DC area hotel, steps from the Rosslyn Metro Station and local businesses. Less than 1 mile to Arlington Cemetary and the Museums and monuments in DC. Five minutes to shopping in Georgetown, and only 10 minutes by car from Reagan National Airport. Featuring cityhouse, a contemporary urban steakhouse. ... more   less 
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Also Known As:
Hyatt Arlington Hotel Arlington
Arlington Hyatt

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