During all my trips to US in the past, I found the hotel staff not very helpful ( please note I am comparing with the hotels in asia, where the bench marks are different), but this place was an exception.
The staff was extremely helpful from the check-in to checkout . They even helped me in planning the sigh seeing trips.
Rooms are large and well furnished, but you may have to call them up for some of toiletries. I was surprised to see the refrigerator also empty, which they fill up only on request .
Another great advantage is its just 5 mins walk from the metro station.