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“Comfortable room” 4 of 5 stars
Review of Hyatt Arlington

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Hyatt Arlington
4.0 of 5 Hotel   |   1325 Wilson Boulevard, Arlington, VA 22209   |  
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Ranked #19 of 48 hotels in Arlington
Singapore, Singapore
Top Contributor
108 reviews 108 reviews
46 hotel reviews
Reviews in 63 cities Reviews in 63 cities
43 helpful votes 43 helpful votes
“Comfortable room”
4 of 5 stars Reviewed August 12, 2013

Room is comfortable. Location of this property is far off from tourist attractions but as it's located next to a subway stop that links to the attractions, it still makes the hotel accessible to the tourist stretch/areas. Parking is not free and you have to pay $20 excl taxes to park daily at the hotel.

Not much eating out options available, though it has Ruby Tuesday and MacDonald's across the road from it. For better food, the area behind White House offers more options.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 13, 2013
Thank you Violet for sharing this feedback. Thank you also for choosing The Hyatt Arlington. I hope your overall experience will bring you back for future stays. Please feel free to contact my office directly, should your travels bring you back, so I can assist you with area information prior to your arrival. Thank you again for your time in providing this insight.
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840 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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English first
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 12, 2013

We stayed for 5 nights, the location is great, next to many stores and the subway station. First was allocated to a twin bed room while I called in advance asking specifically for a king size bed. The bell boy was literally staying next to the taxi as we arrived and looked at us carrying our luggage and don't even ask if we want help. One of the nights I went to the bar asking for a glass and they let me wait for 20 min after which they sent me to the restaurant. Very simple gym, no swimming pool and expensive parking. Overall ok stay, I won't return to this hotel.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 13, 2013
Thank you for taking time to share your impressions of our hotel. While I regret reading about your experience, I do take these comments seriously as lessons for us to continue to improve. I would wlecome the opportunity to discuss the specifics with you if your time allows. Please contact my office directly so I can gather more details of your experience. Thank you again for sharing your feedback
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Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 11, 2013

We travel a lot and we know a good family hotel when we see one. We spent two nights at this hotel and discovered right away that they have no hotel even when the description we had showed it as a feature of the hotel. During the check in, they managed to squeeze me for $20 per night for my car? was not listed on their brochure, the ladies at the front desk need some retraining on the Hospitality, they are often rude and don't want to be bothered.
Will not recommend this hotel for family trips, the hotel is located near all the big attractions but lacks the basic amenities and has rude staff.

The bed sheets are stiff and made of cheap material, very uncomfortable during the summer as they do not absorb sweat. I can honestly say that I regret visiting this hotel.

Room Tip: Get a room elsewhere.
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 12, 2013
Thank you Hanson for taking time to share your impressions of our hotel and service. I regret your dissatisfaction with our lack of pool facilities and service. Although we do not advertise any amenities that we are unable to provide, our pricing for parking & Internet is very competitive with and in some cases less than other hotels in this Downtown area. Thank you again for taking the time to share your opinion with me and I hope we may have a future opportunity to reverse your negative impression of our hotel and service.
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Sebastian, Florida
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 10, 2013

We recently stayed at the Hyatt Arlington while attending a family wedding. The hotel is in a great location - one block from the Rosslyn metro station which makes it easy to get around without a vehicle. From the moment we arrived, service was great. They held our luggage as we arrived directly from the airport too early for their regular check-in time. Everyone was so nice and they made a special effort to get a room ready within 45 minutes (just long enough for us to get a little lunch).

A special mention to Robert at the front desk who made check-in so pleasant. Robert was friendly, knowledgeable, and helpful. He made sure we got into our room quickly after a long trip. Robert made every effort to make us happy.

Because the hotel is in the middle of several tall buildings, views are limited; however, we enjoyed our nice city view. The room was large and clean with a modern decor. The bathroom was large and clean. The hotel does not have a swimming pool. Housekeeping was always available for extra towels, etc. The room actually has an EMPTY fridge!

The only downside was the price for breakfast - too expensive for our wallet. Apparently some people get it for free - not sure how!

Overall, it was a very nice four night stay. We would definitely stay at the Hyatt again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 12, 2013
Thank you for sharing your recent experience with me. I am glad you enjoyed your brief stay and I hope to have you back again as our guest in the future. Thank you for taking time to share this feedback and for choosing The Hyatt Arlington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Guelph, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 9, 2013 via mobile

We traveled to the Washington area for a family vacation and stayed at the Hyatt for 3 nights. We were checked in at the front desk by Robert who was very pleasant and helpful. He provided lots of local maps and guides and even tried to get us a room with a bit of a view.
Our room was a bit small although it was clean and modern. We didn't eat at the hotel restaurant because we spent a lot of touring in DC however there were several restaurants in the area as well as a Safeway grocery store.
Arlington National Cemetary and the Marine Memorial are a short walk and shouldn't be missed.
Having the Metro outside the hotel was also great since we were able to easily get to the major attractions like the White House, Smithsonian and National Mall.
Overall, we had a good experience and would recommend this hotel.

Stayed August 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 12, 2013
Thank you Jacdean for your time in sharing this feedback. I am glad you enjoyed your stay with us and hope your experience will bring you back for future visits. Thank you for choosing The Hyatt Arlington.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roanoke, Virginia
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 7, 2013

Nice room and prime location across the street from Rosslyn metro, first stop on the line in VA, so a quick trip into DC. We usually don't bother with hotel restaurants, but had a great lunch in their restaurant.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 8, 2013
Thank you for taking the time to share this feedback and for choosing The Hyatt Arlington. I am glad you enjoyed your stay with us and we hope your experience will bring you back again for many more visits. Thank you again for your time
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherryville, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 7, 2013

Went to Washington DC for a family trip and decided to stay at this hotel. We had stayed at a Hyatt in June when we went to Atlanta and loved the hotel but this hotel wasn't even close to the standards of that hotel. The staff was very rude, no pool, and the place was nasty. The bathroom had hair on the floor and bathtub from the previous tentants. The room smelled musty so it made the beds smell the same. We couldn't lock some of our things in the safe because it didn't work (logic board problems). When the housekeeping came in the room the next day we didn't get any fresh glasses so I had to wash out the glasses we had before (they still had coke in the glasses)...thankfully we did get clean towels. Would not recommend this hotel.

Room Tip: Don't stay at this hotel.
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  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selim S, General Manager at Hyatt Arlington, responded to this review, August 8, 2013
Thank you Shelly for taking the time to share your impressions. I regret our inability to address all your concerns during our previous communications, as we take all guest comments very seriously and use them to improve our overall service. Thank you for your patronage and for allowing us the opportunity to discuss the matter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hyatt Arlington

Also Known As:
Hyatt Arlington Hotel Arlington
Hyatt Arlington Hotel
Arlington Hyatt
Address: 1325 Wilson Boulevard, Arlington, VA 22209
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Arlington
#16 Family Hotel in Arlington
#20 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hyatt Arlington 4*
Official Description (provided by the hotel):
Upscale, full service, Washington DC area hotel, steps from the Rosslyn Metro Station and local businesses. Less than 1 mile to Arlington Cemetary and the Museums and monuments in DC. Five minutes to shopping in Georgetown, and only 10 minutes by car from Reagan National Airport. Featuring cityhouse, a contemporary urban steakhouse. ... more   less 
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