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All reviews national airport crystal city front desk close to the airport shuttle service free shuttle beds were comfortable the entire staff parking garage downtown dc kirk dca metro cvs pentagon
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Reviewed November 6, 2010

My daughter, along with her significant other, and myself stayed here in 2 rooms on the Friday night prior to Jon Stewart and Stephen Colbert's Rally to Restore Sanity and/or Fear, as were many, if not most, of the other guests in the hotel. Kudos to staff for knowing how to effectively manage attendance at large functions like these. The free hotel shuttle to the airport metro enabled a short 4 stop ride to our destination on the national mall. A bit of patience for the metro to clear out and we were back at the hotel by 6:00 PM, no worse for wear. I would recommend this hotel as a good choice for visitors to the area who don't want to pay DC hotel prices, but want to be close to most of the monuments and museums. The rooms were on the smallish side, but the bed was comfortable, the room was quiet, and everything seemed modern and up to date.

Date of stay: October 2010
  • Trip type: Traveled with family
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Thank Jeff E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 10, 2010

Hello!

Thank you so much for your detailed review on our hotel. We truly appreciate every review we receive on our hotel, this is one of the best ways to figure out what our guests are thinking. We are thrilled that you guys were able to utilize our shuttle to the metro to go downtown for the rally. We take great pride in knowing that we offer a short shuttle ride to the metro that takes our guests downtown in no time.

Next time you are in the area, we hope that you decide to stay with us in Arlington again. Again, thank you for your review.

Sincerely,
The Holiday Inn Naitonal Airport Team

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Reviewed November 1, 2010

I stayed at this hotel for the 2010 Marine Corps Marathon and was happy with the service provided. They allowed me to check out late which was appreciated.

I used the shuttle a few times and it was convenient.

I would definitely recommend this hotel for MCM runners.

Date of stay: October 2010
  • Trip type: Traveled solo
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Thank magagnon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 10, 2010

Hello!

First, thank you for your stay. Second, we truly appreciate your review on our hotel. The Marine Corps Marathon weekend is always a great weekend for us. Not only are we able to provide an excellent location for the MCM runners but we have been serving runners for so long we have figured out exactly what they expect plus a little bit more, such as the late check out on Sunday (if possible).

Lastly, we hope you choose to stay with us again next year for the Marine Corps Marathon. Please let us know if there is anything we can do to make your stay more enjoyable.

Sincerely,
The Holiday Inn National Airport Team

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Reviewed November 1, 2010

On a very busy weekend in Washington D.C., the staff was very accommodating. A shuttle to both Reagan and the Metro is a plus. The rooms were clean and prices for meals in the onsite restaurant were not out of line with good meals.

Date of stay: October 2010
  • Trip type: Traveled as a couple
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Thank 68roadie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 10, 2010

Hello!
We would like to thank you for your review on our hotel in Crystal City, just outside of Washington, DC. We take every guest’s review very seriously, as this is the best way to know how to improve our service. Washington, DC has so much to offer, especially on these busy weekends, so thank you for choosing to stay with us. We hope that you choose to visit us again if you are ever back in this wonderful city.
Thank you again,
The Holiday Inn National Airport Team

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Reviewed October 31, 2010

We recently spent two nights here and were extremely pleased. The beds were very comfortable, the rooms clean and in great condition, and the hotel was within walking distance to a metro stop, great resturants, and shopping. Free shuttle to the airport and to the metro stop (the latter during the week only but since there's a metro stop at the airport, we could pick it up there). The staff even made a special shuttle trip to the airport when we were running late for our flight. They also accomondated an early check-in and late check-out. I guess we were a little high-maintenance this trip!

Date of stay: October 2010
  • Trip type: Traveled as a couple
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2  Thank Holdthepickles59
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 10, 2010

Greetings!

The team at the Holiday Inn National Airport would like to thank you for your review on our hotel in Arlington, VA. We take every review very seriously as this is a great way to know what our guests are thinking about our hotel. We strive to make sure that every guest leaves our hotel completely satisfied and receives everything that they expect plus a little bit more.

We are thrilled that you were able to take advantage of our Crystal City Business Shuttle and the regular airport shuttle. Our Crystal City Business Shuttle runs Monday through Friday throughout Crystal City and our regular airport shuttle runs every half hour between the hours of 6AM and midnight daily.

Next time you are in the area we hope that you choose to visit us again. If so, please let us know if there is anything we can do to make your stay more enjoyable and comfortable.

Cheers,
The Holiday Inn National Airport

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Reviewed October 31, 2010

Recently, I stayed at the Holiday Inn National Airport because I was attending a military reunion at the hotel. The shuttle was very prompt in picking me up from the airport and the driver explained to me all of the different ways to get around the city. The registration desk people were very friendly and helpful. The rooms were large and very clean. I was concerned about noise with the hotel being so close to the airport, but it was very quiet. My only complaint was that the beef that was served for out reunion banquet was rather tough.

Date of stay: October 2010
  • Trip type: Traveled on business
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1  Thank teachertraveladdict
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this reviewResponded November 9, 2010

Greetings!

Thank you so much for your review on our hotel, the Holiday Inn National Airport. We are honored to serve our veterans during their military reunions. They served our country with honor, it is the least we can do.

We truly appreciate your review on our hotel, in our eyes, reviews from our guests are the best way to better our service. We try to ensure that every guest receives everything they expect plus a little bit more when they stay with us here in Arlington, VA. We hope that you make it out to the DC area again soon and hope that you choose to stay with us again.

Sincerely,
The Holiday Inn National Airport Team

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