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“Convenient Location, Nice Rooms” 4 of 5 stars
Review of Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport / Crystal City
3.0 of 5 Hotel   |   2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202   |  
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Ranked #34 of 48 hotels in Arlington
GreenLeadersGold level
York, Pennsylvania
Senior Contributor
49 reviews 49 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
7 helpful votes 7 helpful votes
“Convenient Location, Nice Rooms”
4 of 5 stars Reviewed November 6, 2010

My daughter, along with her significant other, and myself stayed here in 2 rooms on the Friday night prior to Jon Stewart and Stephen Colbert's Rally to Restore Sanity and/or Fear, as were many, if not most, of the other guests in the hotel. Kudos to staff for knowing how to effectively manage attendance at large functions like these. The free hotel shuttle to the airport metro enabled a short 4 stop ride to our destination on the national mall. A bit of patience for the metro to clear out and we were back at the hotel by 6:00 PM, no worse for wear. I would recommend this hotel as a good choice for visitors to the area who don't want to pay DC hotel prices, but want to be close to most of the monuments and museums. The rooms were on the smallish side, but the bed was comfortable, the room was quiet, and everything seemed modern and up to date.

  • Stayed October 2010, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 10, 2010
Hello!

Thank you so much for your detailed review on our hotel. We truly appreciate every review we receive on our hotel, this is one of the best ways to figure out what our guests are thinking. We are thrilled that you guys were able to utilize our shuttle to the metro to go downtown for the rally. We take great pride in knowing that we offer a short shuttle ride to the metro that takes our guests downtown in no time.

Next time you are in the area, we hope that you decide to stay with us in Arlington again. Again, thank you for your review.

Sincerely,
The Holiday Inn Naitonal Airport Team
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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English first
Montreal, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 1, 2010

I stayed at this hotel for the 2010 Marine Corps Marathon and was happy with the service provided. They allowed me to check out late which was appreciated.

I used the shuttle a few times and it was convenient.

I would definitely recommend this hotel for MCM runners.

  • Stayed October 2010, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 10, 2010
Hello!

First, thank you for your stay. Second, we truly appreciate your review on our hotel. The Marine Corps Marathon weekend is always a great weekend for us. Not only are we able to provide an excellent location for the MCM runners but we have been serving runners for so long we have figured out exactly what they expect plus a little bit more, such as the late check out on Sunday (if possible).

Lastly, we hope you choose to stay with us again next year for the Marine Corps Marathon. Please let us know if there is anything we can do to make your stay more enjoyable.

Sincerely,
The Holiday Inn National Airport Team
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Seward, Nebraska
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 1, 2010

On a very busy weekend in Washington D.C., the staff was very accommodating. A shuttle to both Reagan and the Metro is a plus. The rooms were clean and prices for meals in the onsite restaurant were not out of line with good meals.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 10, 2010
Hello!
We would like to thank you for your review on our hotel in Crystal City, just outside of Washington, DC. We take every guest’s review very seriously, as this is the best way to know how to improve our service. Washington, DC has so much to offer, especially on these busy weekends, so thank you for choosing to stay with us. We hope that you choose to visit us again if you are ever back in this wonderful city.
Thank you again,
The Holiday Inn National Airport Team
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Nacogdoches, Texas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2010

We recently spent two nights here and were extremely pleased. The beds were very comfortable, the rooms clean and in great condition, and the hotel was within walking distance to a metro stop, great resturants, and shopping. Free shuttle to the airport and to the metro stop (the latter during the week only but since there's a metro stop at the airport, we could pick it up there). The staff even made a special shuttle trip to the airport when we were running late for our flight. They also accomondated an early check-in and late check-out. I guess we were a little high-maintenance this trip!

  • Stayed October 2010, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 10, 2010
Greetings!

The team at the Holiday Inn National Airport would like to thank you for your review on our hotel in Arlington, VA. We take every review very seriously as this is a great way to know what our guests are thinking about our hotel. We strive to make sure that every guest leaves our hotel completely satisfied and receives everything that they expect plus a little bit more.

We are thrilled that you were able to take advantage of our Crystal City Business Shuttle and the regular airport shuttle. Our Crystal City Business Shuttle runs Monday through Friday throughout Crystal City and our regular airport shuttle runs every half hour between the hours of 6AM and midnight daily.

Next time you are in the area we hope that you choose to visit us again. If so, please let us know if there is anything we can do to make your stay more enjoyable and comfortable.

Cheers,
The Holiday Inn National Airport
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Texas
Senior Contributor
36 reviews 36 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 31, 2010

Recently, I stayed at the Holiday Inn National Airport because I was attending a military reunion at the hotel. The shuttle was very prompt in picking me up from the airport and the driver explained to me all of the different ways to get around the city. The registration desk people were very friendly and helpful. The rooms were large and very clean. I was concerned about noise with the hotel being so close to the airport, but it was very quiet. My only complaint was that the beef that was served for out reunion banquet was rather tough.

  • Stayed October 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 9, 2010
Greetings!

Thank you so much for your review on our hotel, the Holiday Inn National Airport. We are honored to serve our veterans during their military reunions. They served our country with honor, it is the least we can do.

We truly appreciate your review on our hotel, in our eyes, reviews from our guests are the best way to better our service. We try to ensure that every guest receives everything they expect plus a little bit more when they stay with us here in Arlington, VA. We hope that you make it out to the DC area again soon and hope that you choose to stay with us again.

Sincerely,
The Holiday Inn National Airport Team
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Kodiak Island, Alaska
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 13, 2010

I was in town for a week for a business conference and made my reservations about two weeks before the trip. I had some difficulty finding availability for the entire week and the hotels that had availability also had extremely high rates, even for Washington, DC. The Holiday Inn wasn't my first choice, but ended up being a great find.

Rates were reasonable (for DC) and the service was excellent. Quick check-in and check out, friendly staff, very clean and well appointed, quiet room with free wired and wireless internet, flat screen TV, king bed. This isn't the Mandarin, DuPont or Ritz Carlton, but is very well kept and well run hotel. Rooms are small, particularly the bathroom, and the restaurant is very much like an old school diner, but the breakfasts were huge (and included in my room rate). I extended my stay two nights without a problem and the rate was significantly less expensive over the weekend.

It was a couple block walk to the metro, but the Hotel runs a shuttle to both the metro and airport. Great to avoid rental car hassles and the shuttle was particularly important when it was raining.

There are a ton of great restaurants and bars within walking distance of the hotel. 23rd street, about a five minute walk, is a great place to start.

I will definitely include this hotel at the top of my list for future stays in and around Reagan National Airport and Crystal City.

  • Stayed September 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 9, 2010
Hello!

First, thank you for your stay with us at the Holiday Inn National Airport! Second, thank you for such a detailed review on our hotel. Reviews are one of the best ways to find out what our guests are thinking so we can improve our service. We are so glad that you were able to take advantage of our location to the metro, shuttle service and breakfast (that is included with government per diem rates).

Lastly, we look forward to your next visit to the Crystal City area. Please let us know if there is anything we can do to make your next stay more comfortable and enjoyable.

Thanks again,
The Holiday Inn National Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed October 10, 2010

Clean, comfortable hotel near Reagan National. Friendly staff. Free shuttle to airport.
Best of all is free park/fly if arranged in advance.

  • Stayed August 2010, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ehager, Manager at Holiday Inn National Airport / Crystal City, responded to this review, November 10, 2010
Hello and thank you for your review on our hotel! We are extremely satisfied that you were pleased with your stay with us. Our goal is to completely satisfy every one of our guests. We hope that if you are ever in the area again that you choose to stay with us.

The Holiday Inn National Airport Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub and The National Diner where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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