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“Older Holiday Inn, works fine though!” 3 of 5 stars
Review of Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport / Crystal City
3.0 of 5 Hotel   |   2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202   |  
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Ranked #35 of 48 Hotels in Arlington
GreenLeadersGold level
Raleigh, North Carolina, United States
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Older Holiday Inn, works fine though!”
3 of 5 stars Reviewed 2 days ago NEW

Room was a little small and slightly worn but nothing problematic. Courtesy shuttle to the metro was appreciated in the heat, although it's not a far walk. McDonalds right next door as well for a quick coffee is nice!

Room Tip: Top floor was warm in June....a lower floor might feel cooler.
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  • Stayed June 2015, traveled as a couple
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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389 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Orlando, FL
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at this Airport because it was reasonably priced and had easy access to DC. It is walking distance to the Metro (about 15 minutes), but it was much easier to take the free shuttle the hotel had to offer. They were really great about dropping us off and picking us up. Also a free shuttle to the airport so that was great as well.

The hotel is older and the hallways had a musty feel, but it was clean. It definitely needs an upgrade/renovation. The room was spacious enough for a family.

The hotel is close to a lot of restaurants, a CVS and McDonalds (right next door) so you didn't lack for something to eat or if you needed anything -- I think that makes it a perfect location.

The staff was quite helpful. We arrived earlier than check-in time (4pm) but they were trying to accomodate us and willing to give us a room as soon as it was ready.

The only thing I was disappointed in was the lack of a swimming pool. Its actually the first hotel we've ever stayed in that didn't have a pool.

  • Stayed July 2015, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warm Springs, Oregon
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Front desk staff were very friendly and quick with checking-in. The rooms were nicely done. Note: the air conditioner does directly blow on the bed. Self parking is free on the hotel site. Very near the Ronald Reagan airport (5mins), across the street (Hwy 1) from the main Crystal City area. Only other IHG hotel I like due to its METRO access is the Crowne Plaza Washington National Airport.

  • Stayed June 2015, traveled as a couple
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, General Manager at Holiday Inn National Airport / Crystal City, responded to this review, 3 days ago
Dear E H,

First of all, thank you for staying with us at Holiday Inn National Airport. We are happy to hear your check-in experience with the front desk staff was to your satisfaction. Our hotel is indeed near the 2 metro stops. Our closest walkable Metro station is Crystal City but Regan National Airport is easy to access on our shuttle which runs every 15 minutes from the hotel. Our parking fee is $16.00 over-night but certain groups staying in the hotel have parking included within the rate.

We will look into the issue of the air-conditioning and make sure we do some fixing so the air do not blow directly on the bed. We thank you for the feedback as this always keeps us the opportunity to better our services and amenities. We look forward to welcome you back to our hotel soon again.

Best regards,
Mario Soriano
General Manager
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Legnano, Italy
Level Contributor
78 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I came into town on a Friday night. I only needed one night as I was waiting for my family to arrive before we took off on vacation. It took a little while for the free shuttle to pick me up from the airport, and it was packed. However once I got to the hotel it was very smooth. Check in was easy and quick. I got to my room, which was at the end of the hall, right next to the ice machine, I was understandable concerned about the possible noise from the ice machine, but once I got into the room I couldn't hear it. The room was very nice. Now the good part is that everything you might need is in easy walking distance. There is a CVS a couple doors down, and less than a half mile away is Crystal City with all its shops and restaurants. The bed was comfortable and the air conditioning worked well. I enjoyed my stay, but I will probably choose to stay here next time I have to be in Washington.

Stayed July 2015, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW

This hotel was fine, but we were misinformed about a shuttle to Dulles airport. Ros(?) At the front desk was nice enough to call us a car (the driver said! he was not Uber), after we panicked that we might not make our flight. It was $75 plus tip. Don't let anyone tell you they provide a shuttle to Dulles International.

Stayed July 2015, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Front Office Manager at Holiday Inn National Airport / Crystal City, responded to this review, 2 days ago
Dear Valued Guest,

Thank you for taking the time out to review our hotel. We appreciate the feedback. We are sorry to hear we did not provide the proper information to you in regards to the shuttle service. We will address this with our team. We only offer shuttle service within the one mile radius to and from the hotel and that includes Ronald Reagan National Airport. Again, we are sorry for the inconvenience that you have experienced and we thank you for bringing your concern to our attention. We would love to serve you again and hope that you will grant us the opportunity to have you as our guest.

Best regards,
Kadiann Pinnock
Assistant Guest Service & Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for two nights over a recent weekend in July. The hotel is very quiet to be so close to the airport. Rooms were clean and modern and the staff was friendly. They offer a shuttle service that regularly runs to the airport and the Crystal City Metro Station. There are several restaurants in the surrounding neighborhood that one can easily walk to from Thai, Filipino, American chains and yes a McDonald's directly next door. This was a good hotel to visit the tourist attractions in the District without having to pay District prices and is a good option. Parking is available on site in a parking garage for a daily fee. Wifi was free and fast. The only complaint would be having the fire alarm go off twice during my stay; once at 11PM and the other time at 6AM which made for a rude wake up call.

  • Stayed July 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Mount, North Carolina
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Overall, the hotel needs work. During my week stay, I had to let the shower run every morning for 5 minutes in order to get luke warm water. There were also false fire alarms I guess due to faulty equipment. The front desk gave an explanation that the system was sensitive. Sensitive to what exactly?

Bedding needs to be upgraded as there are sink spots in the mattress. Also, my room door was difficult to open. I had to push it very hard and pull it very hard when trying to enter/exit.

Stayed July 2015, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
#33 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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