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“Get room on west side” 4 of 5 stars
Review of Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport / Crystal City
3.0 of 5 Hotel   |   2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202   |  
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Ranked #34 of 48 Hotels in Arlington
GreenLeadersGold level
Toronto
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Get room on west side”
4 of 5 stars Reviewed 5 days ago NEW

Thought would be noisy, but west side overlooks a nice quiet neighbourhood. Mcdonalds right next door is 24 hours. Room clean. Staff nice. Very decent and efficient. Bathrooms are really small. But thats ok.


Stayed September 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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304 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
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English first
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for 3 days and it was a good experience. The room service was good. They have a gym, pool and a pub in the hotel. The staff was very nice as well. You can get picked up by a shuttle that takes you to Washington, D.C. right in front of the hotel. Then you can ride around and see all the sites. The hotel couldn't be placed more perfectly. It's just a few minutes from all the major attractions and monuments. There's a McDonald's on one side if you don't want to go far for food. There's also shuttles from the airport and crystal city. All in all we had a lovely time there and it was nice to go back to a clean, cool room after a long day of site seeing!

  • Stayed September 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Reading, England, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Hotel for three nights in late June.A very well situated Hotel with very efficient and friendly staff. The Hotel Shuttle was great. Apart from once when we got taken to Crystal City Metro station ,we got taken to and picked up from the Metro station at Regan National Airport.I found it a very good service.The room was up to the standard I expect at a Holiday Inn.
The Hotel is situated next to a Mc Donalds where we had breakfast but is within easy walking distance of many places to eat.I would certainly stay there again if I return to Washington DC

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Top Contributor
85 reviews 85 reviews
5 hotel reviews
Reviews in 38 cities Reviews in 38 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we did not know that this is near our rent-a-car place but we were able to turn our car in a day early.so we did not have to pay for parking.They charge for parking. McDonalds is next door..The hotel is a few blocks away for places to eat.. they will take you to catch the shuttle around the Pentagon Mall for the D C sites. this is near Reagan airport....great location for us. Yes, I would stay here again.

Room Tip: some rooms face a neighborhood and some rooms face the tall business buildings. The 8th floor was qu...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, MD
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family stayed here for one night prior to an outgoing flight from DCA, ad we parked our car here as part of a park and fly package from a third party website. We arrived at the hotel at 11:00 PM and the front desk clerk, Yannik, went above and beyond his call of duty. He was concerned that the reserved room would not be adequate for our family of 4, so he took me up in the elevator and showed me both actual room types, to make sure we would be comfortable. And when we returned a week later to pick up our car, he remembered us and asked how our trip was- I was extremely impressed. The room was very comfortable. The only negative thing I have to say about the hotel is that we had to wait 25 minutes after we called to ask for a pickup from the airport, upon our arrival back, before the shuttle van showed up.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Schererville, Indiana
Contributor
19 reviews 19 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel worked well as to its proximity to DC. The front desk staff was not extremely helpful and the girl we dealt with was a mumbler and irritated that she had to repeat herself. Housekeeping was great and very friendly. There is no free breakfast. There is a $16 per day parking fee although the parking structure is attached to the hotel. Our room was clean but an update is due. Hotel provided free wifi but hoops had to be jumped thru to hook in.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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IHGCare, Guest Relations Manager at Holiday Inn National Airport / Crystal City, responded to this review, 1 week ago
Dear Deena K,

Thank you for writing a candid review on your recent stay. It is great to know you found the rooms clean and that our location was suitable for your needs. Your feedback regarding our front desk and housekeeping staff is very much appreciated. Please know that your feedback is very important to us and we welcome any opportunity to improve.

We have shared your comments with the staff and we’re confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you for staying and we hope you to serve you again on your next future visit.

Best Regards,

Tracy V.
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Would not stay there again. We were told at check-in they had queen beds. They gave us full. Told us at check-out they do not have queen beds. Charged $16.00 per day for parking. No free breakfast! Went to Comfort Inn next 2 nights.

Stayed August 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review, 3 weeks ago
Thank you for your recent review. I would like to take this opportunity to offer my sincere apologies for the issues you had during your stay and the inconvenience to you. I appreciate your feedback as it is the best means we have of improving our service. Our hotel has only full beds and I do apologize again for the miscommunication. Our parking rate are competitive to the area parking rates. I look forward to welcoming you back soon and ensuring a stay in keeping with your expectations.

Joseph Mensah
Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub and The National Diner where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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