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“Super Clean, Great Staff” 4 of 5 stars
Review of Holiday Inn National Airport / Crystal City

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Holiday Inn National Airport / Crystal City
3.0 of 5 Hotel   |   2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202   |  
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Ranked #35 of 48 Hotels in Arlington
GreenLeadersGold level
Hampton, New Hampshire
Level Contributor
176 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
“Super Clean, Great Staff”
4 of 5 stars Reviewed February 10, 2014

My wife and I got stuck in Washington, DC for a night because of massive snow storms in Boston. We ended up having to find a hotel quickly for one night. The airline pointed us toward this one, and we were very happy.

The staff at the front desk seemed to genuinely feel badly for us because we were stuck and exhausted from traveling. They gave us a key to a beautiful room overlooking the city with awesome views.

The room was squeaky clean, and the bed was huge and comfortable. We checked in and went back downstairs to get some dinner at the restaurant / pub that was inside the hotel.

Ali was the manager, and he talked with us quite a bit about where we were from and what happened. He hooked us up with a free dessert. Very nice, and he didn't have to do that.

Our dinner was great, and we headed back to our room. We slept well and quite comfortably. They stock the room with plenty of amenities, so that helped us out quite a bit since our luggage was caught in the system somewhere with the airline.

Thank you, Holiday Inn, for taking care of us during a stressful experience!

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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377 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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English first
Greenwood, Delaware
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed February 9, 2014

This was our 2nd stay, and like our first, was great. The staff is exceptional, rooms are clean, food in on-site restaurant is very good, and there is extended parking. We were able to leave our car there for the two weeks we were away. The airport shuttle is on-time and frequent. We have traveled to many countries and have been in all kinds of places to stay, and I will tell you that this place is made exceptional because of it's staff. There is an outdoor pool, a work-out room with new equipment, a nice bar and restaurant, a laundry room for guests to wash their clothes, if necessary, and the parking is a ramp attached to the hotel so cars are safe. We will definitely stay here again.

  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 7, 2014

Stayed one night before an earlier AM Flight. Location was very convenient to the airport. Staff at the front desk were excellent, very friendly and professional. Room was very very clean and bed was clean and very comfortable. Had a king bed room and it was the most comfortable bed I've slept in at a hotel. We didn't use any other amenities due to our short stay but if you're looking for a great hotel for your travels, I would highly recommend the Holiday Inn at Crystal City.
Only negative was the parking garage...Although it was located on property under the hotel, it appeared to be very old and was really narrow. If you have a large vehicle I would imagine it might be difficult to navigate the narrow turns. A very small negative for an excellent stay.

Room Tip: Stayed on the top floor, had an excellent view of the city.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naperville, Illinois
Level Contributor
430 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 184 helpful votes
4 of 5 stars Reviewed February 4, 2014

For flying into DC (Reagan) for the weekend this is a good place to stay because it is affordable and close to the airport. There is a shuttle that picks you up and drops you off at the hotel (although I would suggest calling when you have your luggage). It is about a 15 minute walk to the Metro (most of which can be down underground) and a 5 minute walk from Legal Seafood. The staff was very helpful the room was clean and modern.

Room Tip: High floor
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  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brugge
Level Contributor
111 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed February 2, 2014

Locationwise is this hotel not excellent for a DC-citytrip. But it's really close to the Airport so for early flights it's perfect. It offers a free shuttle bus to the airport.
If you want to visit DC you can take the shuttle bus to the airport and get on a subway there. Or you can let the shuttle bus drop you off at the Crystal City metro station, which is about 10 min walking from the hotel. It takes max 10 min by metro to DC centre.
We had a great room, on a higher level, which was extremely sound proof. I don't know if the rooms on the lower levels are equally good, so i'd recommend paying/asking for a higher floor because it's located on a really busy street so there's traffic around the clock. Also planes fly by every now an then, but didn't hear them at all.

Breakfast is served in the diner that's attached to the hotel. The buffet is nothing special, but when you negotiate a bit you're able to order from the menu. Everything's fresh and tastes really good.

Overall a great hotel!!

Tip: try eating out at any of the restaurants located in crystal city, there's a great variety of places there!

Room Tip: Rooms on higher floors have a great view and are really quiet.
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marshall, Virginia
Level Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 stars Reviewed January 27, 2014

The Holiday Inn National Airport Hotel in Crystal City is conveniently located only a few miles from Ronald Regan Airport and they run a shuttle 24/7 to and from the airport. I had an early flight out of DCA so decided to stay the night at the hotel, despite being from Northern Virginia. The hotel itself is fairly nice, though the carpet in the hallways and rooms are definitely worn out. The rooms, however, are spacious and well decorated with a large desk area. The sink area is nice and updated but the actual bathroom definitely could use some updating. The shower/tub are old and worn with paint peeling and cracks around the structure. I also thought that the parking signs needed to be larger and better illuminated.

The thing that stood out to me the most was that the staff was incredible. They were very helpful and accommodating. The shuttle service and drivers were superb, as well. The customer service is what took my rating from a 3 to a 4. It was some of the best service I've experienced at a hotel.

  • Stayed January 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 stars Reviewed January 20, 2014

It's a Holiday Inn at an airport, what more can I say? The rooms are pretty spacious; the bed was comfortable (including the pillows, unlike other Holiday Inns I've stayed in); it was clean. What made a difference was the staff who were really friendly and helpful, especially the desk staff and the waiters in the National Diner. All of them went out of their way to find solutions to anything (e.g. how to get to Dulles airport, or healthier options on the breakfast menu). The Shittle service from the airport to the hotel was also very efficient. Thank you.

Room Tip: Ask for one on the side that faces Crystal City - unless you like looking at airports!
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  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn National Airport / Crystal City

Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#5 Green Hotel in Arlington
#32 Business Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn National Airport / Crystal City 3*
Number of rooms: 280
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn

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