Our non-smoking room reeked of cigarettes, the air conditioning unit is incredibly loud (sleeping was difficult), the toilet seat was broken, one of the lamps was nearly broken and leaning heavily to one side...
On arrival, we were first refused check-in because the person who had booked the rooms hadn't yet arrived (she was a good two hours away). That's fair enough, but we had called in advance about this and was told everything would be fine. We had to get our friend on the phone until the receptionist reluctantly checked us in. No big deal, it wasn't a terribly bad exchange but the communication between staff could be worked on.
Won't be coming back any time soon, I'm afraid.
- Official Description (provided by the hotel):
- Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more less
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- Also Known As:
- Holiday Inn National Airport / Crystal City Hotel Arlington
- Holiday Inn Crystal City
- Holiday Inn Arlington
- Arlington Holiday Inn