Arrived Wednesday, March 6th Purpose: to spend the night before an early 6am flight from Reagan National, and a place to leave the car for the week we are gone. Cost: $169. The check in was uneventful. The hotel airport shuttle didn't start operation until 6am, but they said that we could take a taxi and they would reimburse the fare upon our return. There was some confusion over booking a cab to pick us up at 4am; our check-in agent had tried calling the cab company and was told that we would have to call in the morning to get a cab. Later I asked another desk clerk if he could book us a cab for 4am and he said “No problem, it's done.” Sure enough the cab was there for us at 3:55am.
The room we had, 4327, was located just off the elevator and was a bit noisy when late night people got off and were talking. The room itself was very small and unassuming. Our window looked out over an empty pool and an Arlington neighborhood. Bathroom was tiny, but clean. All in all I figured the price we were paying was mostly for the permission to park, as the room certainly was not worth $169. No refrigerator, no microwave. There was a coffee maker with coffee and teas and Styrofoam coffee cups. A 42” flat screen TV that kept jumping back to a station I didn't want to watch. Have no idea why, maybe it was something I was doing (??), but I was only trying to catch the morning weather so I didn't need or really want to watch TV so I just turned it off.
The worst part of the hotel experience was trying to print our boarding pass at the computer room downstairs. There were two screens and two printers. One printer was out of order. When you started the computer a clock came up saying you had x amount of time before your session ended. The first time we connected we only had 4 minutes in the session. The internet connection was so slow we ran out of time and were disconnected before we even got to the airline site. We reconnected and this time it started counting down from 20 minutes. Again it was so slow that we didn't have time to enter all of our information before we timed out. A third try took us all the way down to under 2 minutes before we managed to print two boarding passes. It ended up taking us about 45 minutes to get our passes and was a very frustrating experience. The free wifi in the rooms worked fine, but of course didn't access a printer.
O'Malleys Pub on the lobby level opened at 4pm and had a 2 for 1 appetizer special that night and we had a couple of cocktails and a bite to eat, nothing fancy but fine, and the service was pleasant.
The best part of the hotel experience was the shuttle driver, John, who when we asked directions to walk to Legal Seafood for dinner promptly offered to drive us in the van. It was a short ride, and after dinner only took him 5 minutes to get back to pick us up.
Upon our return the shuttle was available and took about 20 minutes to pick us up. The front desk reimbursed our $6 taxi ride. Our car was undisturbed and had been well protected from the weather.
Notes: The parking garage is limited to vehicles under 6 feet. Our friend with a large pick up truck was directed to park in the 20 minute zone in front of the hotel for the week. They seemed to be used to having to do that. All other parking was covered.
- Official Description (provided by the hotel):
- Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more less
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- Also Known As:
- Holiday Inn National Airport / Crystal City Hotel Arlington
- Holiday Inn Crystal City
- Holiday Inn Arlington
- Arlington Holiday Inn