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Holiday Inn National Airport / Crystal City: Traveler Reviews

3.0 of 5
2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
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Holiday Inn National Airport / Crystal City
Ranked #35 of 48 hotels in Arlington
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189 reviews from our community

Traveler rating
    44
    83
    43
    13
    6
See reviews for
Families
33
 
Couples
33
 
Solo
32
 
Business
73
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
West Palm Beach, Florida, United States
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“All I ask for”
4 of 5 stars Reviewed January 8, 2013

This hotel exceeded my expectations. It is about a block or two from the Crystal City Station which is about 10 mins away from DCA on the train. You can't ask for a better location, the Crystal City shops and restuarants is about a block away.

The 24 hr McDonalds next door is the nicest I've ever been in. There is a CVS right up the street and a Legal Seafood.

The hotel is clean, has flat panel tv's, nice room decor. I was suprise by the need for a room key to make the elevators move (to go up, not down). I stay at Holiday Inn's in the past and I was surprise by the USA today paper delivery.

The only downside was I thought the door was a little thin, when people did walk past my room talking it sounded like I had no door at all.

I highly recommend this hotel, given that this is DC I wouldn't pay more than 130-150 per night for this hotel.

Room Tip: This hotel has 10-12 floors get a room on a high floor with a good view. My room had a view of the p...
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  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
16 helpful votes 16 helpful votes
“It's what you would expect of an older Holiday Inn....”
3 of 5 stars Reviewed January 1, 2013

Hotel is somewhat dated...and it shows in the condition of the rooms. It wasn't bad, considering most other hotels in that area are quite expensive. It's definitely a no frills hotel. The staff and service was very good. They were friendly and responsive. Location is great, as you are within walking distance of quick eating, 24 hr pharmacy, etc. There is also a park behind the hotel which came in handy b/c we had kids in our party. Overall, it was a good value...considering the cost of other hotels in the area. I would stay there again when back in the area.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review
January 28, 2013
Dear guest,

Thank you for sharing your comments and feedback with the staff at the Holiday Inn National. As you mentioned in your review the Holiday Inn National is an older property than some of the other hotels in the Crystal City area; which is why we strive on delivering great service to all of our hotel guests. Our owners are always looking and willing to make improvements to ensure the guests are happy and their expectations are exceeded. Just last week the fitness center was totally renovated with all new equipment. Our team at the Holiday Inn National look forward to seeing you in the near future.

Ken Abrom, Hotel Manager
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Israel
Top Contributor
67 reviews 67 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
“Good value for business”
4 of 5 stars Reviewed December 29, 2012

If you have business in Crystal City, the Holiday Inn is very convenient price-wise and location-wise. Rooms are clean, the government rates provide you free breakfast, and there are plenty of places to dine out in the area. Proximity to Reagan is also a plus. All in all, compared to the other (pricy) hotels in the are, it is a good deal.

  • Stayed June 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wellington, New Zealand
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
“Small Room but Good Value for a Long Stay”
3 of 5 stars Reviewed December 26, 2012

We stayed at the Holiday Inn National Airport for six nights during a vacation to DC. The hotel is very close to Reagan Airport (DCA), and the hotel provides a free shuttle every 30 mins (on the hour, half hour) to and from DCA. We could also use the shuttle to get to the Crystal City Metro station (15 mins walk, 5 mins by shuttle). The staff were courteous and helpful. The hotel diner was okay but we found the bar/restaurant's music too loud, which competed with the three TV channels all trying to cover multiple sports. The food was okay, nothing special.

The rooms are quite small - our room had a king size bed which took up most of the room. The rooms do not have a fridge or microwave (avail at $10 each per day), or a safe. It did have a good number of drawers to store our clothes, which allowed us to stow our suitcases away for the duration of our stay. The hotel has free wifi. The air conditioning unit was quite loud, but we didn't need to use it very often as the hotel heating was sufficient.

There are numerous restaurants nearby within 10 mins walk (toward Crystal City), and a 7-11 and CVS close by. Crystal City is one Metro stop from Pentagon City shopping centre, and 10 mins by Metro to the main sights in the National Mall.

This hotel is a very good value option for those visiting DC/Arlington for more than a few nights.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review
December 31, 2012
Dear Guest,

Thank you for your comments regarding the service and product at the Holiday Inn National Airport Hotel. Your feedback was shared with the department heads of the management team, and we will use this information to improve the level of service to the business and leisure travelers staying at our hotel! Thank you once again for being a loyal guest to the Holiday Inn Brand.

Ken Abrom, Hotel Manager
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Denton, Maryland
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
“Holiday Reagan Airport stay with parking”
4 of 5 stars Reviewed December 26, 2012

We enjoy staying at the Holiday Inn prior to our vacations. The staff is friendly, the parking is in a garage, there is a McDonalds and CVS right next door. The transfers are also nice to have over to the airport and back.

Room Tip: Get the rate that includes parking to save money
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  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn National Airport / Crystal City

Also Known As:
Holiday Inn National Airport / Crystal City Hotel
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Best Value Hotels in Arlington
#4 Onsen Hotels in Arlington
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub and The National Diner where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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