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Holiday Inn National Airport / Crystal City: Traveler Reviews

3.0 of 5
2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
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Holiday Inn National Airport / Crystal City
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Ranked #35 of 48 hotels in Arlington
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187 reviews from our community

Traveler rating
    44
    81
    43
    13
    6
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Families
32
 
Couples
33
 
Solo
32
 
Business
72
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Colorado
Top Contributor
97 reviews 97 reviews
63 hotel reviews
Reviews in 48 cities Reviews in 48 cities
40 helpful votes 40 helpful votes
“Nice hotel, in nice area”
4 of 5 stars Reviewed December 20, 2012

The best part of the hotel is, perhaps, the vibrant area that it is in. The hotel is close to Ronald Reagan National Airport (DCA), and offers a free, convenient shuttle to and from the hotel. The hotel is situated near numerous restaurants and drug stores. It also offers a shuttle to the Crystal City Metro station.

I encountered friendly staff throughout my stay here, from the shuttle drivers to the front desk agents. The room was nice and I slept well. I was offered a free breakfast at check-in, but was unable to partake as I had an early AM flight. I'd stay here again without hesitation in the future.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Fzedlach about Holiday Inn National Airport / Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review
December 31, 2012
Dear Guest,

It's always a great feeling to know that guests staying at the Holiday Inn National had a wonderful stay! As the hotel manager, it's great to know that the hotel staff provided you with the level of service you come to expect when staying in hotels away from home. We look forward to your return to the Holiday Inn National in 2013.

Yours in hospitality,
Ken Abrom, Hotel Manager
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San Francisco, CA
Senior Contributor
34 reviews 34 reviews
33 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Convenient to Airport, and excellent value”
4 of 5 stars Reviewed December 19, 2012

I just returned from an overnight stay at the Holiday Inn. The hotel is very convenient to Reagan Airport. It is <10min by shuttle, which runs about every 15 minutes. I never had to wait more than 5 minutes for a ride.

The hotel itself is an excellent value. The rates are very reasonable, and the rooms are clean and large. I didn't partake of the breakfast, so I can't comment on that. The staff are courteous and the complimentary wireless / wired internet offers adequate connection speeds.

Overall, a very good airport hotel. I will certainly consider this again in the future.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask VivekSub about Holiday Inn National Airport / Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ancona, Italy
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“A confortable bed in a good structure”
4 of 5 stars Reviewed December 18, 2012

I spent 3 nights here and I'm overall satisfied: the staff was very kind, the breakfast was simply gorgeous (as it's a proper free full meal at the hotel restaurant) and the room was confortable, esle if a bit too noisy when A/C is turned on (and as you cannot open windows, this could become a problem).
The position was good, expecially for who have business in the Pentagon or National airport area, but allows also to easily reach downtown and the National Mile, as metro station is not to far on foot or by the free shuttle provided by the hotel.

  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MatteoMarinaio about Holiday Inn National Airport / Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review
December 31, 2012
Dear Matteo,

Thank you for sharing your comments about your hotel stay at the Holiday Inn National Airport Hotel. Overall you seemed very pleased with your stay, but you did make a comment about the A/C unit in the guest room. Your comments were noted and will be shared with the engineering department about the noise. The goal of the Holiday Inn National Airport is to make sure the hotel guest receives all that they expect plus a little bit more in our service and products we provide to the business and leisure travelers. Please feel free to contact the guest services manager at 703-684-7200 if you need reservations in 2013. Thanks again!

Ken Abrom, Hotel Manager
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Huntsville, Alabama
Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Nice stay and great price”
4 of 5 stars Reviewed December 12, 2012

I travel to the Crystal City, Virginia area frequently and often it is difficult for me to find a hotel within the Government PerDiem rates. A friend suggested that I try the Holiday Inn. The stay started with a pick-up at the National Airport where the hotel shuttle runs every 15 minutes. After a quick check-in I was pleasantly surprised when I opened the door to my room. I had a roomy King Bed suite with a nice desk area that contained more than enough electrical outlets for two computers and two cell phones. I was also surprised to find very fast FREE internet available via Ethernet cable or Wi-Fi. I did a few checks during my stay and was never disappointed in the internet speed which stayed around 20MBS. (Very fast for a hotel) Everything else in the room was high standard. The bed,room and bathroom were very clean and there was a large flat screen HDTV. The Holiday Inn also has two restaurants on the Lobby floor as well as a gift shop where snacks were available. Next door was a McDonalds. No complaints here. I look forward to staying in the Crystal City Holiday Inn again.

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HINationalAirport, Manager at Holiday Inn National Airport / Crystal City, responded to this review
December 31, 2012
Dear Guest,

Thank you for sharing your positive comments about why your stay was an enjoyable one at the Holiday Inn National Airport Hotel. I am glad the hotel met your expectations and you were hapy about the King room you stayed in as well! We look forward to you coming and staying with us again in 2013. Safe travels!

Ken Abrom, Hotel Manager
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Eden Prairie, Minnesota
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
“Standard clean hotel.”
4 of 5 stars Reviewed December 1, 2012

Very close to airport. We waited :45 minutes to get picked up from airport. Got a cab instead, which took 3 minutes to get us there ($15 + tip). Hotel is very clean and orderly. Stayed on 7th floor room was clean. Has lamps with outlets on the lamp. Rooms are quiet with no outdoor/hallway noise. Wi-FI reception on even side rooms are very poor. Had to use up data on my cell plan to get work done :(.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Vmo2OM about Holiday Inn National Airport / Crystal City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
 
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Additional Information about Holiday Inn National Airport / Crystal City

Also Known As:
Holiday Inn National Airport / Crystal City Hotel Arlington
Holiday Inn National Airport / Crystal City Hotel
Holiday Inn Crystal City
Holiday Inn Arlington
Arlington Holiday Inn
Address: 2650 Jefferson Davis Highway, US Route 1, Arlington, VA 22202
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#4 Onsen Hotels in Arlington
#4 Best Value Hotels in Arlington
Price Range: $
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Nation's Capitol and the Holiday Inn National Airport, the best hotel in Arlington Virginia! This full service Crystal City hotel is located minutes from Ronald Reagan National Airport, the Pentagon, and 23rd Street restaurant row. Take advantage of our free wireless high-speed Internet. For government, contract and military travelers, the Holiday Inn offers a unique per diem package, the best of any Arlington hotel. This includes a full hot breakfast in our restaurant and unlimited local phone calls.Our hotel is also a great business location, convenient to many Northern Virginia companies, including IBM, Boeing, Lockheed Martin, EPA, Raytheon, USPTO and Navy Elite. We offer the amenities and meeting room services a business traveler needs for a productive visit. Our Arlington hotel offers accommodations that are great for vacations too! The monuments, museums and attractions in Washington, DC and historic Old Town Alexandria are easily accessible by Metro or car. Shop at the Pentagon City Mall and Fashion Centre Mall. Enjoy O Malley s Sports Pub and The National Diner where Kids Eat Free! We offer free high-speed Internet in our guest rooms and wireless Internet in our public areas. Our finest attribute is our professional and friendly staff. ... more   less 
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