Hotel was visited for a Memorial Day weekend vacation. Was a little tough to find because of the area construction. Call and have them pick you up instead of taking the metro. Hotel is very close to the metro but I would suggest not doing the walk with your luggage.
Room was clean and the temperature was always comfortable. Bathroom had the previous guest's razor in the shower but otherwise no cleanliness problems.
We had an issue getting NBC to work one night (after 10 pm) and they actually sent someone up within 2 minutes to fix the problem.
On our second to last day they forgot to replace towels and glasses when they removed the dirty ones. Called when we for in at night and they sent some right up.
Service was always top notch and all problems were minor.
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