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“Clean hotel in good locattion” 4 of 5 stars
Review of Crowne Plaza Washington National Airport

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Crowne Plaza Washington National Airport
3.5 of 5 Hotel   |   1480 Crystal Drive, Arlington, VA 22202   |  
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Ranked #16 of 48 Hotels in Arlington
GreenLeadersGold level
New York, NY
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
“Clean hotel in good locattion”
4 of 5 stars Reviewed May 20, 2013

I found this hotel through Hotwire (or better, it found me, since I booked blindly), and I was very pleasantly surprised for the price-point. The room was spacious, good bed, well appointed, and quiet. The pool hadn't opened yet, the exercise room was fine though not spectacular, and the location was good enough. I wasn't using it as an airport hotel per se, but it works as a hotel for a stay in Washington DC, since the metro is quite close and the ride into the city is not very long.
For a 4-star property, I felt the amenities were a little lack-luster, which is why I won't give it 5 points. I was also unfortunate enough to be woken up by housekeeping when I had put the Do Not Disturb tag on the door (and it was my day of check-out, so clearly, somebody miscommunicated), but such things happen, i guess.
All that said, I would definitely stay here again.

Room Tip: They have construction going on across the way, so I would ask to face away from the construction
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
Union, NJ
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed May 15, 2013

The hotel lobby is nice and updated but rooms could use a facelift.
Staff were friendly and helpful. There is a full service Starbucks on the 2nd floor of the hotel property which is an added plus!
The location is convenient to both Reagan National Airport and shopping/restaurants. The metro (Crystal City station) is nearby and connects to major parts of DC. The Fashion Mall is about a 15 min walk away or a five minute ride on Metro (1 stop away).

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review, May 21, 2013
Dear Armymanny:

Thank you for taking the time to leave your feedback on your stay with us. We appreciate your help in identifying ways in which we can improve our hotel.

We are very glad to hear you were happy with the service you received at the Crowne Plaza National Airport. We pride ourselves on offering guests service that goes above and beyond – and we are always happy to hear when we are succeeding.

We are also happy to hear you enjoyed our central location, just minutes from Reagan National Airport, as well as numerous shops, restaurants, attractions, and public transportation options.

And while we are delighted to hear you like our lobby’s new look, I will pass on your comments regarding room conditions to management for reference. We want to offer guests the most fresh, up-to-date amenities whenever possible.

We hope to see you back again soon at the Crowne Plaza National Airport. If you would like any assistance setting up a future reservation, please feel free to contact me personally, at (703) 416-1600 or by email at libby.vertz@bfsaul.com.

Best,

Libby Vertz
Guest Relations
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New Jersey
Top Contributor
243 reviews 243 reviews
82 hotel reviews
Reviews in 85 cities Reviews in 85 cities
638 helpful votes 638 helpful votes
3 of 5 stars Reviewed May 9, 2013

I have been here before. The hotel offers complimentary shuttle bus service to DCA Ronald Reagan National airport. The hotel is also within walking distance to the Crystal City Metro, which is another reason why I selected this hotel.

At the time I visited all hotel costs were at record high prices. The Crowne Plaza charged me $275 or $302 with taxes, which is rather expensive for this hotel. But it comes down to supply and demand. Bottom line I needed a hotel room for only one night and all other hotels were for more money.

My room 704 on the 7th floor was at the end of the hall way, which is what I prefer (highest floor away from elevator). Check out my pics of my room and the hotel. Being a member of the Priority Club I received complimentary full buffet breakfast, which was quite nice. I also received a complimentary cocktail, which I did not have time to use during my stay.

Bottom line is I like this hotel and would return if given a chance.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review, May 30, 2013
Dear Tony J,

Thank you for being a Priority Club Rewards member and for writing us a review. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. It encourages our team members to work even harder and consistently delight our guests. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,

Janice A
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 6, 2013

Service was amazing!! Shuttle always on time, complimentary late check out, complimentary bag storage, super clean, great location and nice staff. DEFINITELY going back! Super close to metro station and the neighborhood is just gorgeous.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 1, 2013

Spent two nights here on a weekend baseball trip. Location is the best part of this hotel. There is an underground shopping area across the street with many bars/restaurants, a drug store. convenience store, etc. This is connected to the Metro which offers quick and easy access to the city via the Yellow line.

Service was very good. Hotel allowed us to check-in early which was nice as we arrived in the morning and wanted to check out some of the sights in DC before the 7:00 baseball game.

Rooms arent opulant, but I consider this hotel a very good all-around value for the money.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 29, 2013

Stayed here for 4 nights on business in an executive level room.

Room clean and comfortable with decent bathroom and large comfortable bed. Bedside iPod dock was a good touch too, with lots of plugs around the room and a large TV. Menu selection in the evening restaurant not the broadest but staff helpful at all times throughout the hotel. For a relatively long stay, including over a weekend, was overall impressed.

My work involved going into central DC and also to the outskirts before departing from Reagan national. For that the location was excellent.

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingston
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 19, 2013

Only stayed one nite, on a layover, our plane arrived late but we were determined to jump on the metro and visit the area around the White House and the various monuments.
Windy nite but had excellent directions from the German girl, on the front desk.
Very comfortable bed, room was clean and well stocked. Price was excellent., 99.00 plus tax.
very close to airport. note: hotel in undergoing outside road renovations. didn't bother us but may bother you. Free shuttle to/from airport, runs by call or every 20 min or so. Cost of taxi from downtown Ebbett Grill on 15 th street. 12.00

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CPNationalAirport, Guest Relations Manager at Crowne Plaza Washington National Airport, responded to this review, April 22, 2013
Dear freddiemac1,

Thank you so much for your review. We pride ourselves on providing guests with excellent service; so we are glad our front desk agents and drivers were able to help you enjoy your short time in Washington, DC. Our staff is always happy to help out, whether by offering directions or offering dining recommendations.

We are also glad to hear you enjoyed our convenient, complimentary shuttle service available for all guests. We pick up at the Reagan National Airport by request at three convenient locations, and offer shuttles back to the airport every 15 minutes on the quarter hour, once your stay with us is over.
We were very happy to hear you enjoyed our hotel rooms. At the Crowne Plaza National Airport, we are constantly working to ensure our guests are completely comfortable during their stays with us. We are glad to hear we are succeeding!

Again, thank you for your feedback. It is through reviews like yours that we are able to offer the best service and amenities possible to our guests. We hope to see you back soon at the Crowne Plaza National Airport – perhaps for a longer stay next time.

All the best,
Libby Vertz
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Washington National Airport

Address: 1480 Crystal Drive, Arlington, VA 22202
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Arlington
#18 Business Hotel in Arlington
#22 Romantic Hotel in Arlington
#23 Family Hotel in Arlington
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Washington National Airport 3.5*
Official Description (provided by the hotel):
The Crowne Plaza National Airport Hotel in Arlington, Virginia is a first class, full service hotel located in the heart of Crystal City. Only moments away from the Nation s Capitol and the Pentagon, we are less than one mile from Reagan National Airport. Located within minutes of Washington, DC agencies and attractions, the Crowne Plaza has been newly upgraded offering the Sleep Advantage Program for your additional comfort. With you in mind, each guest room offers plush duvet covers with 7 pillows, upgraded linen and mattress toppers. The Crowne Plaza National Airport Hotel is close to companies and agencies such as US Airways, IBM, Boeing, Lockheed Martin, General Dynamics, National Guard , and many more. We specialize in government travelers offering per diem rates. Stay connected with our free Wireless High Speed Internet Access in our public areas and 24 Hour business center. Maintain your exercise regimen in our 24 Hour Fitness Center. The Crystal City Metro Station is one block away with Historic Old Town Alexandria only two miles. We boast five meeting rooms plus an array of business class amenities. We take pride in providing exemplary customer service and will take care of your every need. Come to the Crowne Plaza National Airport Hotel, The Place To Meet! ... more   less 
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Also Known As:
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza Arlington
Crowne Plaza Hotel Arlington

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