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“Very Responsive” 4 of 5 stars
Review of Holiday Inn Arlington At Ballston

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Holiday Inn Arlington At Ballston
3.0 of 5 Hotel   |   4610 N. Fairfax Dr., Arlington, VA 22203   |  
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Ranked #19 of 48 Hotels in Arlington
philadelphia
Senior Contributor
43 reviews 43 reviews
39 hotel reviews
Reviews in 31 cities Reviews in 31 cities
128 helpful votes 128 helpful votes
“Very Responsive”
4 of 5 stars Reviewed April 8, 2013

Property is in an idea location. It's just 3 blocks to a metro stop, several blocks to the Arlington Economic Development office, and offers many choice of restaurants close by.

I would like to thank the general manager for being personal receptive and responsive to my inquiries and needs. It's rare today to receive such a quick response to personal requests. Leadership starts at the top, and with a general manager like Don leading the way, you know your stay at this property is good to be a good one.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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398 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lexington, Kentucky
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed March 30, 2013

Good hotel in a prime Arlington location. The hotel is a 5 minute walk from the Ballston Metro station and is immediately off of I-66. The hotel has an adequate breakfast buffet and a small bar in the evening. There is a Buffalo Wild Wings literally next door and the hotel is within a 5 to 10 minute walk from great dining and a mall.

There are a few hotels a bit closer to the metro station, but overall this is definitely a good stay within reasonable metro travel distance to DC and Arlington. I would stay there again.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palm Springs, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2013

I am a tour director with 20 years experience in the travel industry. I would like to commend the Holiday Inn staff for taking excellent care of my tour group! The front desk staff made us feel right at home upon arrival from the airport on our first night. As one could imagine, a group of 30 people booked on a 6 night stay at the same hotel can be quite a challenge. I was very pleased with the overall service... the restaurant and banquets department, the bar, shuttle service, concierge, hotel management and front desk staff all went out of their way to ensure a comfortable stay! I couldn't remember everyone's name, but I would like to commend Roberto, Janet, Sanda, Sade, Vera, Clara, and Martha. Thanks for making my job easy! I believe I speak for all... 30 happy customers... plus 1... Me! We had a very busy touring schedule each day but it was always nice to have our hotel to look forward to each evening! Again, thanks for making our visit to the DC area a memorable experience!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrington, Rhode Island
Top Contributor
115 reviews 115 reviews
17 hotel reviews
Reviews in 41 cities Reviews in 41 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 14, 2013

This is a prime location for this part of Arlington, I find that the price is always near the bottom end but its really a great mid level hotel. It really beats all of the 1, 2, 3 star hotels in the area and is the cream of the crop for 3 start hotels.

A few nit picky items:

1. The cabs don't always line up here, so its a little difficult to grab a cab.

2. The gaps under the door are a bit tall, so the room doesn't get "dark" enough for me to have a good night of sleep.

3. The showers are a bit small, if you leave the showerhead high, you will soak the floor.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Arlington At Ballston, responded to this review, July 17, 2013
Dear MarkSYWong,

Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests.

Sincerely,

Ferdinand G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed March 13, 2013

First, the hotel. Good location - very close to the Ballston Metro and a 5 min walk from the NSF if you have business there. Lots of nearby restaurantsRooms (I had a king bed) are very large and spotless. Bed had 2 different types of pillows labeled 'soft' and 'firm'. Bathroom was large and nicely appointed. Rooms were quiet with very little noise from the hallway. And free Wi-Fi - not just in the lobby but in the rooms. I hate it when nice hotels scam you with 24h Wi-Fi charges. Second, the service which was outstanding. Everyone was super helpful and friendly. The most surprising thing was when my ordered room service dinner was 10 mins late and the staff member delivering it apologized profusely and said it was complimentary!! I was flabbergasted. Really terrific experience.

  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2013

While visiting this Hotel, I had an awesome experience. The front desk staff was the best BAR NONE! I spoke with Sade, Janet, Kori, Kierstan and a gentleman who drove the hotel shuttle (i apologize for not remembering your name). They all were wonderful. I spoke to the driver of the shuttle and asked him where a local eatery was and he offered to drive me over to the eatery, call me simple but I was SHOCKED! He dropped me off and offered to pick me up, keep in mind that the restaurant was less than a 10 minute walk. This is true customer service! Each of the members of this staff deserves some type of award or raise! My next trip back to DC, I am not staying ANYWHERE ELSE! Infact, can I reserve now? :-)

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 9, 2013

I stayed at this hotel for 6 wks (2/6 - 3/13) and must say all aspects were excellent. The hotel is is very clean, and the staff went out of their way to make sure everything was handled above expectations. I look forward to seeing Ahmed, Vera, and all my other friends the next time my business travels bring me to town. Would recommend very highly to anyone coming to the D.C area.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Holiday Inn Arlington At Ballston

Address: 4610 N. Fairfax Dr., Arlington, VA 22203
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotel in Arlington
#18 Family Hotel in Arlington
#22 Romantic Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Arlington At Ballston 3*
Number of rooms: 219
Official Description (provided by the hotel):
Spring into value! The Holiday Inn Arlington hotel, conveniently located off I-66 East, is just 4 miles from Washington, DC (6 from DCA) in the thriving Ballston neighborhood of North Arlington. You ll find the National Science Foundation, the Nature Conservancy, AES, CACI, Global Knowledge, Accenture, and ESI within several blocks of the hotel, along with many restaurants, shopping, Macy s, and the Kettler Capitals IcePlex. It s easy to access the White House, Smithsonian museums, Zoo and the National Mall via the Metro, just 3 blocks from the Holiday Inn Arlington. Our friendly shuttle drivers will whisk you to any location within a 1-mile radius of the hotel. All guest rooms have one king or two queen beds, free high-speed Internet (wired), free refrigerators, and free coffee. We also offer a fitness center, gift shop, free business services, an outdoor pool, and a spacious parking lot with reasonable prices. Dine in our restaurant, pamper yourself with room service, or experience our airy, contemporary lounge with free Wi-Fi and plasma TVs. Our 5,000 sf of attractive function space is perfect for weddings and meetings from 10 to 300 guests.This hotel in Arlington, VA is near Georgetown, Tysons Corner, Pentagon City, Old Town Alexandria, and Arlington National Cemetery. We re also a straight shot from Dulles Airport (IAD).The Holiday Inn Arlington -- a great value for visitors to DC! ... more   less 
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Also Known As:
Holiday Inn Arlington At Ballston Hotel Arlington
Holiday Inn Ballston
Arlington Holiday Inn

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