I stayed at the Hilton Arlington in July, 2008, and thought it was a marvelous location, and at a very reasonable price. The staff was exceptionally nice, the location convenient (to metro, and walking distance to good restaurants, close to the airport) and the rooms comfortable. I am planning to go back to DC in late April 2009, and planned to stay at the Hilton Arlington again. My original plan was to stay a Friday and Saturday night, at approx. $150/night per Hilton.com. It now looks like I can extend my stay until Monday, so wanted to add a third night. Much to my surprise, when you try to book three nights on Hilton.com, the price goes up to approx. $250 a night -- for all three nights!! I can understand the cost of Sunday night being higher, hey, it's the start of the business week. But the price was actually changed for all three nights, so a stay that was originall $300 for two nights, was now going to be $750 for three. When I called the Hilton toll-free number, I was told that "we charge by check in and check out dates". When I inquired why I couldn't have $150+$150+$250=$550 for the three nights, the rep said "our rates are based on check in and check out dates". Even a conversation with a supervisor got me no further. When I asked about adding a day at the end of my stay, but only booking for two nights, she said that I'd be forced to check out on Sunday, then wait for check in time on Sunday -- they'd actually release my room, clean it, then put me in another room! This frustration at an impossibly senseless rate process has motivated me to stay elsewhere -- a shame, because I really wanted to return to the Hilton Arlington, and stay three nights, not just two!
- Official Description (provided by the hotel):
- Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more less
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- Also Known As:
- Hilton Arlington Hotel Arlington
- Hilton Hotel Arlington
- Arlington Hilton Hotel