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“Upgrade Needed” 3 of 5 stars
Review of Hilton Arlington

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Hilton Arlington
3.5 of 5 Hotel   |   950 North Stafford Street, Arlington, VA 22203   |  
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Ranked #25 of 47 hotels in Arlington
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Upgrade Needed”
3 of 5 stars Reviewed July 21, 2013 via mobile

This property could use a Hilton Upgrade. The service was great, but the amenities and facilities could use some upgrade to compete with other DC area hotels. Being so close to the Metro station is advantageous, except at night when the undesirables set up shop there. Definitely use the front entrance to the hotel.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, August 6, 2013
Dear ColliPitt,
Thank You for choosing Hilton Arlington and thank you for the review. I have definitely made note of your feedback and have shared this information with the entire Hilton Arlington team. We are constantly improving. We invite you, on your next visit to the Washington DC area to stay with us to experience our improvements.

Sales & Marketing Coordinator
Joy B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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454 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
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English first
Towanda
1 review
4 of 5 stars Reviewed July 20, 2013

easy access to metro but not worth the rate. DC only a few metro stops away. waited for 10 minutes at the bar without service. had to poke my head into the kitchen and get someone's attention for service.

  • Stayed July 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, August 6, 2013
Dear John S,
Thank You for your recent review. I do apologize for the experience at our restaurant. I would like for you to contact me so I gain a better understanding of what happen and see what I can do remedy anything. Joy.bethea@interstatehotels.com Hilton Arlington always appreciates any feedback and comments so we may improve our guest experience. I do hope you allow us the opportunity to WOW you again by accepting our invitation to revisit Hilton Arlington.

Sales & Marketing Coordinator
Joy B
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington D.C, United States
1 review
5 of 5 stars Reviewed July 18, 2013

Close to many places from dinning, ice cream shops, CVS, malls, and fine dining, I would come back to this hotel, and I would recommend stay here if you're on vacation to see D.C sites. The Hotel is right next to the metro. Staff there were very nice, sociable, they made me feel like I was coming home at the end of a long day walking around. 10/10

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, July 25, 2013
We are very glad that you enjoyed your stay and our staff was so welcoming. Thank you for writing a review and we hope to see you on your next visit to DC.
Thank You
Joy B
Sales & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 17, 2013 via mobile

I was here for a convention, so I paid too much for the value, but it IS DC. First, the staff were the most pleasant staff I have ever encountered, and I stay at a lot of Hiltons. In f act, everyone I met from the service industry on this trip were great. Even the guy who helped me navigate the subway and the taxi from the airport. The ONE DOWNFALL?...big deal for me, but you may not care.....LOUD air conditioner. I had to wear earplugs. The place was full, so I could not switch rooms. I suspect they are all like that. But when is it 95 degrees, you will want to use the AC. The club room was tiny, too. All in all, for business, this was a fine hotel....great food trucks across the street and metro stop outside the door.

Stayed July 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, July 25, 2013
Thank you for the review and staying with Hilton Arlington. We have made a note of your concerns and this issue is being taken care of. We are in the process of making quite a few upgrades. We hope to see you on your next visit to DC whether business or personal.
Thank You
Joy B
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola, Florida, United States
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 16, 2013

I have selected my trip as "business" for lack of a better category- though my companion and I enjoyed playing tourists by seeing some of the local DC sights , we were traveling from Florida to Baltimore in a Uhaul truck and the Hilton Arlington was one of our resting points along the way. Needless to say a 1,000 mile road trip in a large truck can be quite draining so our exceptional treatment upon arriving at the hotel was incredibly appreciated. We arrived at the hotel in the evening among busy city traffic and unfamiliar streets only to find that our truck was definitely not going to make clearance for the hotel parking garage. Road weary and stressed, it was a great relief to call the front desk and have a staff member immediately come outside to help us assess the situation. Rather than send us away to find parking somewhere in the city, the hotel allowed us to leave the truck very near the front entrance and we were thus able to check in with ease and unwind after long journey, We even had time to hop on the metro at the Ballston stop (practically underneath the hotel itself!) later and enjoy my companion's first visit to DC.

  • Stayed May 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, July 25, 2013
Thank You for the review. First, Welcome to the DC Maryland Virginia/Baltimore Area! We are glad that you had safe travels. Thank you for staying with Hilton Arlington and we invite you to stay with us anytime you want a quick getaway to explore Washington DC. We look forward to your next visit.
Thank You
Joy B
Sales & Marketing Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed July 13, 2013

This Hilton is located about ten minutes from downtown DC. Relatively easy to get you and a reasonable parking fee onsite of only $17. It has a very scaled down reception area, but rooms are clean, spacious and bed is very comfortable. The indoor air conditioner was a bit of a surprise, and made too much noise for me to keep it on overnight. Get a room facing away from the street and noise is very minimal, so for DC area this is a quiet location. Great for business. I stayed on the club level and had their complimentary breakfast. With very little time and lugging around my luggage, the hostess was so wonderful and friendly , helping me with one of my two bags into the club room and demonstrating really excellent customer service. When I was finished breakfast, she spotted me coming out of the club room and immediately rushed over to help me with one of my two bags. This was certainly above and beyond! All in all, staff was great.

Room Tip: Get a room facing away from the main road. Very quiet in the back.
See more room tips
  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, July 25, 2013
Thank You for the review. We are glad that you enjoyed your stay with Hilton Arlington. Currently, we are having an internal program called “Catch me at my BEST” and I see you mentioned our Executive Lounge hostess demonstrating excellent customer service. I would love to know who helped you or what day this was so we can thank this employee for their exceptional service. I can be contacted via email joy.bethea@interstatehotels.com . We look forward to your stay on the next visit.
Thank You
Joy B
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
86 reviews 86 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 10, 2013

You really can't beat the location. It is right on top of the Ballston Metro stop which is a great area in the DC area. The hotel is nice too and the staff is very friendly and accomodating. The rooms were very nice and the maid service did an excellent job. The one thing I was disappointed by was I got a suite and there was no mini fridge or microwave in the room. But I would definitely stay here again for the staff, location, and the hotel itself.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonArlingtonVA, Sales & Marketing Coordinator at Hilton Arlington, responded to this review, July 24, 2013
Thank You for your review! To respond to your concerns, we usually have mini refrigerators in all our rooms located in a cabinet under the television. Also, microwaves are placed in rooms upon request. However, I would like for you to contact me to let me know which room you stayed in, so I can find out why you did not have a refrigerator and why a microwave was not placed in your room. Joy.bethea@interstatehotels.com We are glad that you enjoyed your stay otherwise. Hope to see you on your next visit.
Thank You
Joy B.
Sales & Marketing Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Arlington

Address: 950 North Stafford Street, Arlington, VA 22203
Phone Number:
Location: United States > Virginia > Arlington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#17 Family Hotel in Arlington
#21 Business Hotel in Arlington
#24 Romantic Hotel in Arlington
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Arlington 3.5*
Official Description (provided by the hotel):
Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more   less 
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Also Known As:
Hilton Arlington Hotel Arlington
Hilton Hotel Arlington
Arlington Hilton Hotel

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