I called early in the day around 9:30 to let them know that we would be arriving earlier than expected. The woman never asked me what my name was or what room I reserved. She said don't worry, we will have rooms ready. Okay fine, good we can check-in early. We get to the front desk and there are others checking in early as well. She tells us we don't have your king room ready. I told her when I called you should have asked me what room I reserved instead of telling me there are rooms available. So we asked how else can we be accommodated - free parking, breakfast, etc. Nothing but attitude.
The room we got had a very strong oder. Never again.
- Official Description (provided by the hotel):
- Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Arlington Hotel Arlington
- Hilton Hotel Arlington
- Arlington Hilton Hotel