For the sake of not going completely negative here (although I easily could), I will say that the Ballston Metro stop, literally right out the hotel front door, is quite convenient. This convenience, however, does not nearly justify the minimum $300.00 per night rate, the $17.00 per day parking fee, the $29.00 taxes per night on that $300.00 per night room, and the following negatives.
I'll start small. No fridge in the rooms, and, if you have kids, no pool. If you're one of those that does not prefer to utilize the coffee maker in your room, and you'd like to go down to the lobby for coffee, at, say, 6:00am, you'll not find any. Nor will you find the hotel's restaurant open at that hour. There is a small bakery/coffee shop/deli/store right off the lobby, which advertises that it'll be open at 7:00am, however, the opening at 7:00am part shouldn't be taken seriously. So, for coffee, in the morning, you'll most likely have to walk a bit. Starbucks is the closest, about 1/2 a block away. Or just make coffee in your room.
Maybe I should have mentioned at the beginning that I was here for four nights. Which leads me to possibly the most annoying idiosyncrasy I've ever experienced in a hotel; the doors to the rooms. When you open the door to your room, it must close, correct? Well, once you open the door to your room, unless you guide the door completely closed with your hand, it will slam, and I mean SLAM shut. So, at like 11:30pm or midnight'ish, or later, when many people are coming back to their rooms, you can imagine the cacophony of slamming doors one must listen to, because one will be having difficulty sleeping. After four nights I could tell that others found this highly annoying hotel trait also annoying, and I could tell that some were making an effort to guide their doors closed quietly. I don't think I've emphasized adequately the level of SLAM when it comes to the doors closing, but...
I could have kept going with the smaller annoyances, but I need room for this next part and I fear I'm going to run out. So, when I check in on Wednesday afternoon I'm informed that the Hilton needs a credit card, and that a $400.00 fee needs to be initially withdrawn. Ok fine, but I inform the clerk behind the counter that I want to charge two nights to this particular credit card, then the other two nights to a different card. I didn't see this as an advanced-level request. So she asks for the other card (this one directly attached to my checking account), and I give it her. Based on the amount of the time she looks at the computer I get the sense she has no freakin' idea what she's doing. She asks her partner for assitance. This other front desk employee looks at the screen, the two exchange a few words, and they BOTH assure me that my request is properly set up. Come Saturday night I stop at the front desk to make sure I have the first two nights on one card, and the second two nights on the other. A totally different employee assures me that it is. Can you sense the hammer falling?
So come Sunday morning there's a receipt under my door saying that the total settled amount is $1,380.00, and that my balance due is a nice round $0.00.
I go to my banks website Tuesday morning (two days after checking out) and discover that my checking account is currently in the negative to the tune of $469.00, with an available balance of $0.00. Long story short, I call the front desk and get transferred to the "finance departement." The entire stay was charged to my checking account card. I could still charge half the stay to my original credit card, but what's the point, because a refund could not be transferred to my checking account card because the current balance is less than zero. Don't ask. Good thing I get paid tomorrow.
Bottom line: stay anywhere, ANYWHERE, but at the Arlington Virginia Hilton.
- Official Description (provided by the hotel):
- Situated in the upscale Ballston community, the Hilton Arlington Virginia is adjacent to the Metro and minutes from downtown Washington DC. Walking distance to shopping, nightlife and restaurants. ... more less
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- Also Known As:
- Hilton Arlington Hotel Arlington
- Hilton Hotel Arlington
- Arlington Hilton Hotel