Our group of 4 stayed at the Embassy Suites-Crystal City for 7 nights while visiting Washington DC. The staff was very responsive to our needs. Because there were 4 of us, we called down for extra coffee and towels. These were delivered within a very short time. One evening we had only 30minutes to eat before needing to leave for a show.
One evening we had only 30 minutes to eat before leaving for a show. The restaurant
staff hustled to take our orders and serve us our food in time for us to eat . On another evening, we requested the shuttle for a trip to a restaurant several blocks away. The shuttle driver was on his dinner break at that time. We were willing to wait, but to our surprise the desk manager drove us himself. The hotel is close to the Metro stop. It is within walking distance, but the hotel shuttle will drop you off at the stop. It is a short Metro ride to all the DC monuments, museums, and sights. The complementary breakfast every morning was a great way to start our long sightseeing days. The suite set up was wonderful. The rest of us could stay up and watch TV or talk if another wanted to go to sleep earlier. It was a great value compared to other hotels in DC.