Overall a very good hotel for our family. Like most embassy suites this hotel offered large rooms that fit my family of five well and the housekeeping staff did a great job. I found the hotel staff to be very friendy and helpful. The single best feature of the hotel was the shuttle service, it was fantastic! We used the shuttle to and from the airport and to and from the metro each day. The shuttle was convienent, ran every half hour and in our experience was always on time. The only bad experience was breakfast. I have stayed at several embassy suites and love the breakfast but have never had to the hotel run out of food or wait in long lines. Nearly every morning of our 7 night stay breakfast came with a really long lines, no tables and food running out. Not sure if the breakfast issues are something new or a consistent problem.
Other than the issues with breakfast the hotel really worked well for us, I would recommend it to other families.